House Buyer Bureau
Helen Kelly
"The lady I spoke to (Dorothy) was…"
The lady I spoke to (Dorothy) was amazing, very knowledgeable and there was no pressure to use the company. She explained everything very clearly
Ian David McDowall
"Very helpful friendly staff when I made…"
Very helpful friendly staff when I made an initial enquiry. Unfortunately they truefully advised they were not suitable to assist me for they could only offer me £70000 less than its market value. Probably suitable for someone selling an inheritance and not needing proceeds to move to another house
J Law
"Responded rapidly to initial enquiry…"
Responded rapidly to initial enquiry and made an offer very quickly. I decided not to go ahead on this occasion but there was no hard sell and the process of obtaining an offer was very straightforward.
Allan Moir
"HBB was one of the few companies…"
HBB was one of the few companies recommended so contacted them regarding a quick sale. Suzanne was extremely professional and comprehensive in explaining the process involved. An offer was forthcoming very quickly. Kerry was very helpful and kept me informed most of the time. I wasn’t aware that my uncle’s roof had the dreaded spray foam which resulted in a lower offer, which was understandable. Everything proceed in the timescale originally quoted. Definitely a company I would deal with again in similar circumstances.
Louise
"Very professional and honest"
Whilst we chose not to proceed with HBB on this occasion, I was really appreciative of their honesty and professionalism. I would definitely recommend a discussion with them if you are thinking about it, as there is no pressure and they are upfront and honest.
Consumer
"Brilliant service and company "
After my dad passed away I contacted House Buyers Bureau and spoke to Susanne, she went through the whole process and explained it would be around 20%less than market value. At the time we decided to try and sell through an estate agent. 6 months later we had 2 viewings and no really interest. I contacted Susanne again to ask for an offer, the offer they came back with wasn’t as good as I expected but it had been sat in the market with no interest and I wanted it gone.
We accepted the offer and I was passed onto Kerrie who would help us through the process. On having the survey done unfortunately my dad had had the insulting foam in the loft. The offer was reduced at a fair price to costs of removal and repair any damage. We completed on Friday and could not fault the service we received.
I would recommend to use if you are wanting to get rid of a property quickly but don’t go in expecting market value you will be disappointed, all the legal fees were covered and it was pretty much stress free. Kerrie was brilliant, keeping us updated and seeing if anything was needed or questions we had
Lyndon Warren
"Lady on the phone was very friendly and…"
Lady on the phone was very friendly and not at all pushy which I was expecting. She was prompt with the price I was offered and was also the highest of all the Companies I did contact. So yes 💯
Ronnie “DJ Ronsta” Jukes
"I recently had the pleasure of working…"
I recently had the pleasure of working with Homebuyers Bureau to sell my house, and I cannot recommend them highly enough! My experience was overwhelmingly positive, marked by exceptional service and professionalism.
From the very first contact, the team was responsive and attentive. I was impressed by their straightforward approach—there were no hidden fees, no last-minute surprises. After providing some photos and my estimated property value between £205,000 and £210,000 I received a fair offer of 80 percent of the market value that I was happy to accept.
The entire process from start to finish took just 2 to 3 weeks, which is incredibly quick. I appreciated the fact that I didn’t have to deal with estate agent or solicitor fees, which can often complicate and delay the selling process.
While there was a minor hiccup with the solicitors that delayed the exchange of keys by a day, the Homebuyers Bureau team handled it with grace and professionalism. Mike Forsdike the managing director, personally reached out to apologize for the inconvenience and even sent me a £100 Amazon voucher as a gesture of goodwill. This level of customer care truly stood out to me.
Throughout the entire process, Mike, Susanna, and Kerri kept me informed and supported. Their communication was excellent, and they made sure I was updated every step of the way. It was clear that they genuinely care about their clients and strive for complete satisfaction.
Homebuyers Bureau is a shining example of what a home-selling company should be. Their commitment to speed, efficiency, and integrity is commendable. If you're looking to sell your house quickly and without hassle, I wholeheartedly recommend Homebuyers Bureau. They truly deliver on their promises and make the process as smooth as possible.
Thank you, Homebuyers Bureau, for making this experience a positive one!
Peter Shepherd
"Honest friendly company "
Very friendly staff who are extremely experienced and understanding they communicated everything clearly and at every step made sure I was happy with the deal never tried to low ball or change the original deal and all done and complete in 8 weeks from start to finish couldn’t be happier with service or outcome would definitely recommend
Hannah
"Really great"
Really great, efficient, friendly service.
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