"Brilliant service "

Brilliant service
We both a new boiler from Hug .
Engineer really done a perfect job with care .
Well done

"Brilliant service from getting a quote…"

Brilliant service from getting a quote from Jason to having the boiler fitted by Daz who was so professional. 5 stars all the way.

Thanks Antony

"Nice guys and very professional"

Nice guys and very professional. Our house is warm now the new boiler is fitted. We have hot water for washing up ha!

"Great company very helpful "

Great company very helpful

everything went through very easy
Would recommend this company to anyone

"Have no complaints whatsoever"

Have no complaints whatsoever, quoted a good rate for my new boiler and fitted it the next day.
Would recommend them based on my own experience 👍

"Excellent service"

Excellent service. Needed new boiler before Christmas and Jason was able to get it sorted on day agreed for best price I could find after shopping around. The Engineer Daz turned up on time and cracked on with no issues, didn’t take too long and cleaned up after himself before he left.

"So after cancelling last week due to…"

So after cancelling last week due to engineer illness. The engineer turned up on Xmas eve. Spent 20 minutes trying to service my boiler and guess what, same as last year, forced the boiler into error mode.
This is now 2 years in a row of exactly the same circumstances.
Cancel appointment due to illness
Re-organise appointment, turn up and break my boiler.
Refuse to fix it and leave me with no central heating.
This time on Xmas eve.
Hug boilers did then ring me and told me that they will have to contact the boiler manufacturer to organise a repair. God only knows when that will happen.
Happy Christmas HUG boilers.
btw, please thank the engineer for p***ing all over my toiler floor.
It's a shame that this review system only goes as low as 1 star

"HUG have done an amazing Job"

HUG have done an amazing job of installing a new boiler for my 82 year old mum. Great service from the start, speaking to Jason for a very competitive quote to the very clean, brilliant installation from the engineer Craig. We would definitely recommend HUG. Nothing has been a problem, even getting it fitted before Christmas. Everyone has been very helpful and friendly.

"It was a pleasure to do business with Hug."

It was a pleasure to do business with Hug. Rachael was extremely helpful with all my queries and obligingly included a few extras that I requested in the quote. The installation of the new Worcester Bosch 4000 went according to plan and was done and dusted in less than six hours. Craig the Engineer cracked on with removing the old boiler and installing the new one in a very speedy and efficient fashion, and remained cheerful and positive throughout despite encountering one or two problems. His knowledge and professionalism was a joy to encounter, (as was his singing!!!)
A seamless process throughout and I have already recommended you to family and friends. Thank you.

"Ordered Wednesday afternoon"

Ordered Wednesday afternoon, fitted Friday, great service and great price. Greg, the engineer went over and above what we expected, would definitely recommend.