"Excellent service received from Feel…"

Excellent service received from Feel Good Contacts as usual. Good selection of glasses with quick turnaround of order. Nothing negative to say. Would highly recommend.

"Great service at a great price"

Very easy to order i live in Northern Ireland i ordered Thursday evening and arrived Saturday great.Packed really well and secure will be buying again

"Great Customer Service"

Easy to order and quick delivery

"I think the service you providers isspot…"

I think the service you provide is spot on. Really quick and professional. I just think the value of contact is a bit high. It would be good to review prices and or provide discount offers.

"Spammed to death and naughty unsubscribe experience "

Contacts arrived and no problem with this. But the continual amount of junk emails they sent me was ridiculous. Their "unsubscribe" service was naughty as if you clicked to be removed from all communication, I found it was solely related to contacts and not to the other products they sold - so went back and new unsubscribe options appeared. This is pretty undermining what the "unsubscribe mechanism" should be for customers and not totally aligned to the spirit of GDPR! Naughty.

"Excellent service and very quick response."

Excellent service, I did have a query regarding the discount voucher but they explained it via email in a very professional and succinct manner. The prescription sunglasses look great, I bought them for our forthcoming holiday so I’m looking forward to wearing them. Well done.

"Alles gut💪💪💪💪💪💪"

Alles gut💪💪💪💪💪💪

"Great service with prompt delivery"

Great service with prompt delivery

"Excellent service"

Excellent service. V prompt delivery. V competitive
prices.

"Damged order and poor customer service"

I ordered a pair of sunglasses from Feel Good Contacts (FGO-2025324020355514). When they arrived, I noticed damage to the joint of the frame. The glasses were packaged in a cardboard box without anything to protect them. The box inside had impression marks on it as if it had been squashed to fit.

As the glasses were fairly expensive, I contacted the customer service team to see if I could return them for a replacement. I returned the glasses, but I didn't hear anything, and upon chasing I was told a refund had been issued rather than a replacement. When trying to repurchase the glasses again the price was higher than I originally paid.

I'm writing this review to raise awareness of the poor packaging of the products and the unsatisfactory customer service.