"five stars as I have been absolutely delighted"

five stars as I have been absolutely delighted with all the sweaters and rhuanas as that I have purchased for many members of my family. My only problem has been that I can not pay with a debit card!

"calde come promesso"

arrivate dopo un paio di settimane dall ordine sono come nella descrizione del prodotto belle calde era quello che volevo

"AlpacaMall come Good!"

I am delighted to say that today I received a new larger size of the jumper I chose originally through the post. Thank you AlpacaMall, I am delighted so now my daughter can have her Christmas present and she can wear it on her trip to Iceland. Thank you, Thank you Thank you.pity it took 2 months to resolve this.

"Avis sur AlpacaMall"

La poste française n’a pas livré les Ponchos commandés à AlpacaMall. Le service client de la société a tout mis en œuvre pour remédier immédiatement à ce problème, proposant spontanément le remboursement ou la réexpédition des ponchos. Ceux-ci sont maintenant arrivés, aussi beaux que prévu. Je conseille cette société, non seulement pour la qualité de ses produits mais aussi pour son écoute de ses clients et retournerai Y faire des achats pour faire plaisir à mes proches.

"Great product and very comfortable to…"

Great product and very comfortable to wear. Since there is still quite a lot of cold days ahead this beanie comes at a very welcomed time. Great customer service also because USPS lost the first package so the situation was corrected in a timely manor. Great job Ms. Vargas!!

"I bought two items"

I bought two items, 1 for my son and 1 for my daughter and neither one of them liked the products

"Quality"

Love the design and quality of the alphaca- wool!

"Favorite Christmas present for 16 year-old son"

I went out on a limb and bought a poncho for my 16-year-old son for Christmas as a surprise. He loves it and wears it a lot. He likes the way it looks and also how warm it is. It was his favorite Christmas present.

"Excellent quality. EXCEPTIONAL customer service."

I ordered a hooded poncho. The one I really wanted was sold out, so I ordered my second choice. I'm very happy with the quality of the poncho, so much so, that if the other is restocked I'll buy that one too because my husband wants the one I ordered.
There was a shipping/delivery issue with my package so I reached out to AlpacaMall via the website which provided a contact link if you have any problems. It actually worked!! An actual person promptly replied that same evening! That's unheard of now-a-days. They were onboard ready to help solve the issue every step of the way. If it had not been for their quick response I'd still be stuck in the delivery folks customer service "loop" dealing with the automated and online machines without a hooded poncho. Thank you AlpacaMall!

"I absolutely loved my Pancho!!"

I absolutely loved my Pancho!!! It is beautiful! Soft yet durable.