"Excellent customer experience"

The team communicate brilliantly and were extremely helpful with every question.Fully understood the brief regarding the amendments for our bespoke sofa. It was good to work with a small family firm who take great pride in their product. Even the delivery driver said he would have made our sofa frame. Friends have been impressed by the sofa and are considering an order themselves.

"Custom Made Sofa"

I am so happy with my custom made sofa from JamesandRose. From start to finish the service was amazing. Every step was clearly explained. There was follow up throughout. The delivery was seamless and customer service exemplary. My sofa turned out far better than I expected and it is the talking point of everyone who visits. I love it!

"Excellent service and beautiful sofa."

Excellent service and beautiful sofa.

"Craftsmanship and service like a bygone era"

Quality, craftsmanship, customer service were all first class, the pleasure to actually find a company who listen to exactly what you envisage, give you professional, knowledgeable advise and have the skill to hand make a bespoke product to exactly your request, use top quality products and can answer immediately any questions and queries is amazing, the price is not extortionate either, absolutely beautiful sofa's cannot recommend highly enough

"Beautiful Sofa, Ottoman & Chairs"

An oasis of quality, craftmanship and customer service.
We had the pleasure of being able to customise our requirements, change some details and be totally satisfied with the result. Truly nothing was too much trouble for this outstanding company.
The delivery drivers were exceptional when delivering the furniture.

"Brilliant company"

Brilliant company. Our sofa turn out more nicer then we expected. We were looking for sofa for quite a few months but couldn't find the one we like. But James and Rose done a fantastic job. They made our sofa just as we wanted with a very reasonable price. Really love James and Rose , the best company for sofa. Really recommended 👌

"Beautiful"

Beautiful, comfortable sofa bed. From start to finish, from colour to best design for my room - the team guided me. They helped me to avoid some costly mistakes I would have made if we hadn't talked them through. Everything was very well organised. Communication great, and a special big thank you to the delivery team who were very careful and did a great job.

"Quality service & sofas - delighted"

Don’t hesitate to order from this family business. The experience from start to finish has been amazing & shows how much they care about their product & customers. Communication has been excellent. It’s great to be able to order the style you want in the fabric & colour in bespoke sizing.
Our bespoke sofas have now been delivered and they look amazing & are super comfortable. The delivery guys were just like the rest of the team - cheerful, friendly whilst providing a great service.
Thank you to all the family team!

"A quality service and a quality product"

Our experience was a very personal one. We said what we needed and why and we were given lots of options to choose from. The people at James and rose are not sales people in huge showrooms, they are a family business that are passionate about customer satisfaction. The furniture they made for us is amazing.

"Nelson Chesterfield in whiskey tan"

I’ve had my three Nelson Chesterfields a couple of weeks now.
Absolutely love them. They ooze quality.
Dave guided me through the process, and was always there to give advice.
Would also like to say thanks to the lads who delivered the sofas. They were a credit to the company.
One satisfied customer.
Thanks Graham