"Joined 2 weeks ago"

Price:
The price of the service is good. I paid €50,- for 3 years.

Registration process:
I used SEPA as payment method. I was not warned about the impact of that choice on how long it would take for the vyprvpn service to be available. The confirmation emails I received suggested that vyprvpn would be immediately available.
When I contacted the service desk, I received a scripted answer twice which showed that the service desk did not investigate what the problem was. Only after several times of insistence on my part did I receive an answer to my question whether it was perhaps due to the payment method.

In addition, it is very annoying that you keep getting an automated email that your call will be closed while your problem has not been solved.

Connection:
Since a few days I’m connected. So far the VPN (connection / speed) looks good.

App:
Looks fine at first sight.
The android app has the option to disable the VPN per application. I have not (yet?) been able to find this on the windows app

Suggested improvements:
- Support 'ideal' as a payment method in the Netherlands.
- When choosing SEPA payment, clearly indicate that the vyprvpn service is only available when the payment has been received and verified by your company.
- Include an automatic check in the helpdesk process (based on the user account) whether it concerns a new customer and whether the payment has already been received.
- Add the ‘connection by app’ functionality to the windows app fast (if it is not there yet).

"Hauptkritikpunkt ist die schlechte Internatverbindung"

Hauptkritikpunkt ist die schlechte Internetverbindung. Bricht sehr oft ab - dann Neuverbindung - dann Abbruch usw. So was geht gar nicht!

"Vypr works & great after sales service"

Vypr works & great after sales service
I installed Vypr VPN and it worked fine. For some reason it had a flaw one day, this can happen.
The after sales service on an email basis turned out to be effective, the bug was fixed by following a multi step installations of an adjunctive app plus re-installation of the VyprVPN app itself. Result: Bug has been removed, app is back to normal and running.
Bottom line: Great after service with close follow up by the service team on an email basis. This requires meticulous reading an following the provided instructions which was fine for me, but may be a challenge for people with even less tech affinity.
So I give full 5 stars, the 6th star when...
Can only be beaten by an instant phone based service which leads one through all necessary steps by taking you by hand.
Thank you.

"Keine Informationen erhalten"

Keine Informationen erhalten, dass es sich um ein Abo handelt. Nach einem Jahr erfolgt einfach eine Abbuchung. Eine Frechheit. Ich verwende den Dienst seit 1 Jahr nicht mehr. Das ist Betrug.

"Bad liers.Don't buy prpremium subscription"

In 2020/08/27 I have purchased their premium subscription and it was valid untill 2021/08/27.(Price was $.166* 12)

In 2021/02/02 I saw a great deal in their web site.

"Buy vyper vpn 2 years and get 1 year free"

Monthly $1.66 was as previous

After seen it i contacted their an agent via live chat and i asked him, If i buy this today what will happened to my previous 6 month subscription.He said that it will be continue with 3 years.That means 3 years and 6 months i can use after this subscription.

After he asked me to change this new plan and i said ok.After 2021/02/03 charged me $43.19 for subscription and unable to use and says your account was locked and please update your card information.(But i actually should pay for only 2 years $1.66*24 = $39.84) But they already charged $43 and says i have to pay $60 for 3 year subscription.

I said i don't nedd their services again and i said i need refund.They agreed to refund and they refunded $43.19 two time.

But they did not refund my previous subscription 6 month money($1.66*6= $9.96)

You can see all evidences of this case by below links.Screenshot of my band details vyper vpn account screenshots

Dollar to lkr exchange was $1= 190 lkr

ibb.co JBwLsTf
ibb.co dm5Hw3g
ibb.co kcKLt3P
ibb.co BwQPwSp

Use http and use / after .co

Beauce o can't upload links here.Not allowed

"The Vpn is keep disconnecting every 4…"

The Vpn is keep disconnecting every 4 hours, on another computer I get the message You appear to be offline even if I turn off my antivirus, and firewall. I don't recommend. For my next subscription I will look for another Vpn company

"AU début j’ai eu beaucoup de tests mais…"

Au début j’ai eu beaucoup de tests mais là je suis arrivée à 4450 points Et depuis je n’ai plus rien

"Legal violations and charges"

Charged multiple times without written notice or any written contract.

"Overpriced VPN offering poor customer…"

Overpriced VPN offering poor customer service and little support for Ubuntu users, who are charged the same as Windows and Mac users, but can't use wireguard or VyprVPN private DNS service.Their Android kills switch also doesn't work properly. They threatened to cut off my service a week after I paid for another year because I had (apparently) made a mistake or their control panel and changed my plan. It took a lot of time and effort on my part to get this fixed and their customer service wasn't very helpful in this instance (nor in fact at any other time I had dealing with them). I like their no log policy, but there are other, cheaper and more reliable VPN provider who offer this too. After a few years with them, I have moved to Express VPN. I honeslty can't recommend them.

"Habe das falsche Abo bestellt und…"

Habe das falsche Abo bestellt und dieses wurde bereits belastet. Im Hilfe Chat konnte das Abo umgebucht werden und auch der richtige Rechnungsbetrag wurde abgerechnet. Also neuer Preis mit falschen Abo verrechnet. Super gut gelaufen. Verbindung gut und stabil. Sehr zufrieden. Gut wäre für die Zukunft auch ein Zugang mit unbegrenzter Geräteanzahl anzubieten.