"Great product"

Easy, convenient... from setup to receiving payments. Highly recommended.

"Offering the convenience of mobile…"

Offering the convenience of mobile payments to my customers is both a business advantage and a process-efficiency for a one-person operation!

"Great Product"

Despite a small hiccup in the account activation, everything since has been awesome. The terminal works well, the app works and connected with my other accounts without issue. I have had compliments on how the terminal looks and feels more professional as compared to some of the other mobile payment options available.
Please keep developing products

"I am rating Dream Payments three stars…"

I am rating Dream Payments three stars because my problem was resolved to my satisfaction. I bought the terminal for seasonal craft shows and the lesson learned is that Dream Payments is not for every business Here is how to Dream Payments if you are a small craft business:

- Test the machine before the warranty expires. It is entirely possible to pass through the warranty period and only use the machine a few times. Most Dream Payments customers are swiping a few times a day, so they are more aware of what is going on with their machine.

- Call Dream Payments as soon as you see the tamper list error. Resetting the terminal will not help. It is a sure sign that the machine is done for.

- It’s not obvious, but if you hold down the red power button until you get the goodbye screen, then the terminal powers off. This will help with battery life.

- Once the machine is out of warranty, Dream Payments may offer you a discount on a new terminal. I was able to get a new terminal at a discounted price after speaking to a Customer Success Manager.

- If you purchased the terminal with a credit card and it is out of warranty, and your only recourse is to purchase a new terminal, call up your credit card company. Even no frills bank credit cards may have warranty protection. You COULD get a refund or replacement. Keep your receipts, credit card statement showing the purchase and the terminal itself. Do not throw the terminal out in case the insurer wants it sent back.

When the Dream Payments system works well, it works extremely well! The support is fabulous and the call centre agents are very friendly. I loved the system when I first purchased it, but having barely made any transactions and finding it bricked a month before my big sales event was extremely disappointing and a huge distraction.

"Worked fine for our first season"

Worked fine for our first season. Just started our second season and machine claims it was tampered with (it was not). Have to pay for a new one.. Think I'll take my business somewhere else. Another company will be happy to get our accounts service fees.

"The Dreampayments terminal I purchased…"

The Dreampayments terminal I purchased was defective right out of the box. Unfortunately, I did not take it out of the box right away, the warranty had already expired. This is a known issue with the unit and many people have had the same problem. Unfortunately, Telus cannot fix the unit or replace it.

"I've stopped using due to the fact that…"

I've stopped using due to the fact that it constantly crashes or does not connect. Dream payments need to do better. It's so embarrassing when you can't take customer payments because the product doesn't work

"I wish I could manually put a card in…"

I wish I could manually put a card in to process transactions. I was told I’d be able to but I guess that person was incorrect. Makes it difficult when customers want to pay on the phone and have their products shipped to them. Other then that I love this device.

"Dream on"

Didn’t work, hard to setup, glitchy and a waste of my time and money.

"We had never accepted debit or credit…"

We had never accepted debit or credit before. This is easy to us, the deposits arrive on a timely basis and the reporting is good.