"Total unseriöses Unternehmen"

Total unseriöses Unternehmen. Ich habe einen leeren Karton erhalten, was durchaus auch auf dem Transportweg passiert sein könnte. Das Unternehmen entzieht sich jeglicher Verantwortung und lässt den Kunden auf der Rechnung und dem leerem Karton sitzen. Verbraucherschutz ole`

"Unconfortable shoes"

I have bought a pair of Guess boots that rubbed the skin on the back of my feet and it took a couple a weeks to fully heal. That was first experience and second, bought a pair of Converse one size bigger “just in case” and it was terribly unconfortable and it didn’t feel right when I had them on, although I own Converse shoes from another stores and never had the issue.
Coincidence or not?? Not sure
I am wondering if the shoes are actually genuine at this point.

"I got great customer service today in…"

I got great customer service today in Schuh

"The agents are amazing but for the love…"

The agents are amazing but for the love of god if you are offering a service called myschuh explain its different to the my schuh club and make it easy to created! Ive been speaking with 2 agents they see things me and my friends at work dont see on our screens. they say on the left it says join myschuh account and there is no such thing! Dont offer something that we waste 2 hours to find and still - it doesnt exist

"Die Schuhe kamen nach 3 Wochen stanken…"

Die Schuhe kamen nach 3 Wochen stanken total nach Chemie. Rückgabe bisher nicht mgl. Da alle Kontakt versuche scheiterteten nicht mal die tel. Nummer stimmt. Nach dem sich KLARNA mit schuhheld ich Verbindung gesetzt hatte bekam die die Adresse wohin ich es zurücksenden sollte. Nach China. Spinnen denn die, daher kam es ja nicht mal große Sauerei. Mal schauen ob es noch ein Ende nimmt

"Pleasurable experience Truro Schuh"

I had the absolute pleasure of visiting Truro Schuh and my gosh it truly was a pleasurable experience, the young lady first of all asked a polite “Would I like any help” as my husband and I perused the magnificent array of every conceivable trainer, shoe or sandal anyone with a fetish for shoes would utter the words “I want them all” my needs however were in my reply “I suffer with arthritis in my feet and I need a wide fitting trainer” the young lady fluent in her knowledge of peoples abilities and disabilities regarding footwear, steered me in the direction of a Skechers paradise, the shelves arranged with numerous pairs, my eyes homed in on two pairs and a polite young man named Mitch introduced himself, what an absolute delight this young man is, nothing was too much trouble, he was attentive, listened very clearly to my requirements, he even explained in detail the way to waterproof the trainers. The interchange with Mitch was quite remarkable and a truly excellent experience so rarely seen in these modern times and may I say an asset to the Schuh company. A truly marvellous experience at Truro Schuh this Thursday morning.

"Kerri on the 'Live Help' feature is a star"

Kerri on the 'Live Help' feature on 17th April was a star, sorted my issue no problem. Best customer service experience for a while.

"Excellent customer service in store today!"

I today called into schuh store at blackburn and 2 female young assistants was the most helpful I've ever experienced. I had a pair of boots I purchased just under 6 months ago and sadly the sole split and have been leaking water. Customer service said I had to take them in to be checked and a decision be made. I did this and the service was by far excellent. They was very understanding and sorry for my troubles. They checked the stock and replace for new as it was within 365 days of purchase. They was now in the sale and said they would either refund the diff or I could put it to a new item. I did just that and was happy to walk away with replacement boots and a new slider in the sale. Very excellent customer service given at this store today!

"I went with my sister and friend to the…"

I went with my sister and friend to the schuh in Crawley and I was trying on a pair of crocs. I told the person working there that I was waiting for my mum to reply on whether she liked the shoes and they said okay. We then overheard a few of them in a circle saying that they should be watching us as we might take them. I feel quite offended and most likely won’t be returning. I was also looking to get a job there and would be telling people not to go there now.

"Ordered for next day and paid extra"

Ordered for next day and paid extra. Didn’t receive my order (and still haven’t) not stated anywhere when ordered that it would take longer!
Not good enough and won’t be buying anymore from them