AXA Assistance USA, Inc.

Money & Insurance
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113 reviews
Overall Rating
Customer Reviews about

AXA Assistance USA, Inc.

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Gus Vazquez

5.00/5.00

"One of our party members had an…"

One of our party members had an accident and we needed to modify our trip. Axa was great to work with and reimbursed us for additional incurred cost.

12/11/2024

Fairway development

5.00/5.00

"Smooth process and fair pricing"

Smooth process and fair pricing.
I Will use AXA again with no hesitation!

12/11/2024

TNanna

1.00/5.00

"Your website and your app is not…"

Your website and your app is not working. I am unable to purchase the policy I want.

12/11/2024

WILLIAM

5.00/5.00

"AXA is a great company to work with."

I purchased travel insurance for my wife and I to travel to Israel from AXA. Unfortunately due to the current climate in that country the trip had to be canceled. Now since all my funds were returned to me I did not need to make a claim but I hated to see the money I spent on insurance for this trip go to waste. So I contacted AXA and they allowed me to move the funds I spent to insure the trip to Israel to cover a trip to Italy.

12/11/2024

John Christopher Kweku Otoo

5.00/5.00

"As stated the response for me was very swift swift. I could see a lot of imptance attached to what is done for clientsy…"

The response for me was swift and very reliable

12/11/2024

ChristineWoodman

4.00/5.00

"I was confused to who I was dealing…"

I was confused to who I was dealing with! I am from the UK and my insurance was issued in the UK. The claim was dealt with and I did not have any problems.

12/11/2024

Danna

4.00/5.00

"Good purchasing experience"

The online purchasing process was very easy and the different choices were helpful. I was able to pick the level of coverage I needed based on the location of my trip. The cost was also very good compared to other companies. I didn't have a claim, so I can't give any reviews on that portion.

12/11/2024

Robert

5.00/5.00

"Excellent travel insurance"

Excellent travel insurance. I researched many insurance options before I went to Europe and the Axa Platinum policy appeared to be the most comprehensive. I buy it for all of my overseas trips now.

12/11/2024

Aiysha

5.00/5.00

"I didn’t take benefits "

I didn’t take any advantage

12/11/2024

AC

5.00/5.00

"No need to use but great purchase and…"

No need to use but great purchase and experience

11/11/2024
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