AXA Assistance USA, Inc.

Money & Insurance
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113 reviews
Overall Rating
Customer Reviews about

AXA Assistance USA, Inc.

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MINAKSHI

5.00/5.00

"Prompt review and fair reimbursement of my…"

Prompt review and fair handling of Insurance Claim.

15/11/2024

Leslie Kuster

5.00/5.00

"I recommend this company."

I recommend this company.

15/11/2024

Bukky

1.00/5.00

"I will give you zero if possible"

I will give you zero if possible. Worst insurance company ever.

15/11/2024

Fernando

1.00/5.00

"Every single hospital or emergency care…"

Every single hospital or emergency care that you shared in Waltham and Burlington area did not accept the insurance. So I payed for assistance with my own resources. Terrible experience. I will advice my company do not trust in this insurance anymore

15/11/2024

MARLENE

5.00/5.00

"Explain my questions"

Explain my questions, very proffesional

15/11/2024

MARIO

5.00/5.00

"Customer service helped me print out…"

Customer service helped me print out the coverage. I also like the fact that you follow up with an email after our trip.

15/11/2024

KATHRYN

5.00/5.00

"They were amazing during a difficult time"

Everyone I was in contact with was professional and efficient and very kind. Thank you to all !

15/11/2024

MV

5.00/5.00

"My baggage was delayed"

My baggage was delayed, which required me to purchase replacement clothing and toiletries. The baggage delay insurance reimbursed me for all costs incurred in a relatively straightforward process.

15/11/2024

JOSEPH

5.00/5.00

"You helped us get home from Florida…"

You helped us get home from Florida flawlessly. Your attention to detail on arranging our trip really saved us so much stress during our very difficult medical situation.

15/11/2024

Janet

5.00/5.00

"It was very easy to obtain travel…"

It was very easy to obtain travel insurance. The agent was very knowledgeable and friendly. It took no time to do. We will use AXA again.

15/11/2024
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