"Great company"

Great company! Affordable car hire at the lowest rates possible!! Happy regular customer!! Thanks! A++

"Great alternative to car ownership"

When my last car gave up the ghost last year I decided not to replace it. Most of the time I use my bike but sometimes a car is useful for a big shop or to go further afield. I have always been able to book one when I needed and never had any problems (except occasionally inconsiderate other drivers parking in the car club spot when I return it). I realised recently they even have vans which is going to be useful. Highly recommended.

"Great "

Been using these several years now and yes they are amazing. Cars are well maintained, and if you have any issues, customer service are very responsive and helpful and really sort you out fast, a rarity in modern times!!!

"So convenient"

So convenient. Plenty of cars available and cars are usually clean and in good condition.

"I felt I got conned or I conned myself…"

I felt I got conned or I conned myself when joining. I had a promotional code, offering free membership with a monthly £5 subscription fee payable, via a door drop leaflet that had referencing to my local council authority. When presenting the promotional code, Co Wheels still took £25 joining fee.
Very difficult to get human correspondence from Co Wheels when I attempted to query this issue.

"Great service "

Great service ideal for those wanting to give up use of a personal vehicle. I’ve been a member for over a year and I have never had an issue with finding an available car near me. Customer service are quick to respond to any queries and are always friendly.

"Not necessarily “Your car when you want it”"

Last time I used Co-wheels we found that the central passenger seatbelt had no latch to fasten it so my family had to abandon a trip to our dentist in Bath.

Another time the car couldn’t be unlocked due to a system failure leaving us needing a taxi.

The first time I ever used Co-wheels was to get to my brother-in-law’s funeral in Bristol. The hybrid system was faulty and I had to get a train and arrived late.

"Tiptop service"

The customer service is very friendly and helpful

"Co-Wheels is great - I wish there was one in Folkestone"

I use a Co-Wheels car when available when I am travelling, for example when visiting my daughter in Glasgow. My experience has been excellent. On the occasions that I have had a problem with familiarising myself with the system or car I have been able to get prompt, courteous and helpful support. I'd love there to be a car near where I live in Folkestone.

"Need more locations"

Despite living within 2 miles of Bristol centre, I need to walk 20+ minutes to get to a car. My repeated requests for a car closer to my neighbourhood have fallen on deaf ears.