"Needed to update my account urgently so…"

Needed to update my account urgently so I could make a booking, done immediately great service.

"Best in business "

I recently used Co-wheels for my weekend getaway with the children, and I was thoroughly impressed with my experience. The booking process was seamless, the staff was friendly and efficient, and the car I rented was in excellent condition. The pick-up and drop-off was hassle-free, and the rates were quite affordable compared to other rental companies in the area. I would definitely recommend Co-wheels to anyone looking for a reliable and convenient car rental service.

"Excellent customer service"

Needed to speak to someone to sort out my account, and Freddie fixed it within minutes. He was helpful and friendly - great service. I’ve always found the customer service team to be one of the best parts about co-wheels. Sure, the being able to pick up a car for a couple of hours is great, but having a helpline which connects you quickly to a real person for any queries makes it even better.

"Vehicle had low charge when I picked it…"

Vehicle had low charge when I picked it up. Cost me considerable amount of time trying to locate a fast charger to recharge. Was really late for my appointment This happened Three weeks ago and I’m still awaiting them to answer my complaint.
The interiors, especially the floor’s are rarely cleaned.
Competition is increasing for this company, so they had better get their act together!

"Smartcard Delivery"

Despite numerous inquiries, my smartcard has not been delivered to my address in the last three weeks since my profile was verified. Additionally, besides the registration fee, I noticed that I paid a month of subscription fee today. What have I received in return? Nothing. So far, it's been a waste of money or there are some words to describe this kind of situation where you pay to receive the service but you have nothing in return. I would not like to use them here. According to their website, smartcards are supposed to be posted via 1st class mail and should be received within a few days. However, each time I inquire, I am asked to wait another week for the mail.

"absolutely advise going here the car is…"

absolutely advise going here the car is always there waiting for you and the sos button actually works unlike a company called europcar and the car I'd always 87% a new car but just a little too expensive

"Great car hire service"

Great car hire service, flexible, convenient and quality cars. Probably the best customer service I've had of any company car or otherwise.

" Very responsive and helpful."

The Co-Wheels team are always very responsive and helpful.

"Cars are good and so far clean"

Cars are good and so far clean, customer service is brilliant and helpful. Its way cheaper than owning a car and all that entails.

"Good response and excellent customer…"

Good response and excellent customer service. Such a great company.