Co Wheels Car Club

Transportation Access and Assistance
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436 reviews
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Customer Reviews about

Co Wheels Car Club

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Nat H

1.00/5.00

"Never had a car available, ever..."

I paid my membership and tried for a month to book one of the local cars. Every time there was no availability, whatever time of day, or weekend/weekday. When I emailed to ask for explanation and help I received no reply. Cancelled my membership, with details of why I was cancelling, again i had no explanation. They were quick to cancel, the only positive comment I can make.

10/05/2024

Alice Taylor

5.00/5.00

"Use them whenever I have need for a car…"

Use them whenever I have need for a car - weekend away, trip to B&Q,. whatever! The cars are clean and well maintained. Once we had an issue and they got AA out within an hour. (read some of 1 star reviews, seem like whiney people with very specific personal experiences! I mean one complains about a few hairs in the car... it's a shared car, not a hire car company, so yeah occasionally there will be signs of previous life in there! If you can't cope with that don't use car share, and maybe just don't go outside at all.)

10/05/2024

MR Breeze

5.00/5.00

"A worthwhile service "

Consistently good service from all customer service team during the day.
Cars well maintained. Very convenient. App keeps improving.
Many Thanks.

10/05/2024

Gavin Forrest

5.00/5.00

"Honestly the best car hire company I’ve…"

Honestly the best car hire company I’ve ever used !!
Any problems with connecting the charger booking or amending your plans just call them and ask for ARRON he is one of the best agents I’ve ever spoke to !
Instantly resolve any issues on the app that may occur!
Very happy with co wheels so far the mg 4 electric cars are a dream to drive, use your charging cable to in-able the apple play and makes life effortless 10/10 service from Arron !!!
Thanks Gavin

06/05/2024

gregor boltic

5.00/5.00

"Superb customer support"

Superb customer support and general service. All queries and issues were dealt with quicker than I could reasonably expect.

Easy to use app, good cars with competitive prices. Would definitely recommend.

02/05/2024

Mr Williams

5.00/5.00

"Good value"

Good value. Easy to book. Always clean.
Used for last 7-8 years without a problem.

26/04/2024

John

4.00/5.00

"I love Co-Wheels"

I love Co-Wheels, and tell others about them whenever I can. Using a car-club car saves me money, hassle and parking space, and is good for the environment.
My only recent quibble is that my nearest car is a 'mini SUV' that I don't particularly like, but the others are fine. I just want more users and more cars in my area please!

26/04/2024

Robert Poynton

5.00/5.00

"Swift effective response in the face of problems"

I have used Co-wheels a lot (in Oxford) and never had a problem until yesterday, when an electric vehicle I had rented turned out not to have sufficient charge for the journey I needed to make. They responded rapidly, made a number of constructive suggestions and found me another vehicle nearby quickly. When I raised a few maintenance and technical issues with them today about this episode, once again they were swift in responding and generous, granting me a discount even though I didn't ask for it.

11/04/2024

Paul

5.00/5.00

"Brilliant Service"

Have used the service for several years now and it's fab, so good I've not needed my own car for nearly 2 years. For occasional car or van use it's amazing and thoroughly recommended, saved me literally thousands of £.

07/04/2024

Martin Chick

5.00/5.00

"I have not used Co Wheels for some…"

I have not used Co Wheels for some time. Thank you for renewing helping me accessing my account

06/04/2024
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