"Great and helpful customer service!"

Great and helpful customer service!

"Have found co cars really easy to use"

Have found co cars really easy to use. I only need a car about once a fortnight so it is a lot cheaper than having my own car. Customer service is excellent.

"Co-wheels is very easy and quick to…"

Co-wheels is very easy and quick to use, hassle free which is very beneficial. The customer service is also very good when needed to ask a few questions. Cheap prices especially compared to other competitors.

"Really disappointed about this removing…"

Really disappointed about this removing a co-wheel car close to our house without any communication. We joined Co-Wheel club because one car is very close to our house. We used it so often and now it is taken off without any notice. This makes us very uncomfortable.

"Competent and kind to people and planet."

Extremely fast, complete and easily comprehensible provision of information in answer to my query.

All the Co-wheels support workers are very kind and supportive.

The Co-wheels concept is excellent and so necessary to combat climate change.

"AI chatbot is acutally useful, and quick to pass you on to even better human customer care agents"

Customer service are very responsive, helpful and clear when I have had issues. The AI feature in the chatbot is incredibly helpful if you have a direct question and is very quick to pass you on to a human agent. I chatted with Gareth twice, he was brilliant. I am yet to drive but I am confident that the service will work well once I am set up.

"Great product and very responsive…"

Great product and very responsive service agents!

"The car club works really well for us"

The car club works really well for us, as we don't need a car full time. The staff have been lovely and very helpful whenever we have needed to talk to someone and do their best to resolve any problems quickly and effectively.

"Co-Wheels - Full Marks"

Co-Wheels, is a cost effective, sustainability initiative which delivers all that it promises, backed up by excellent customer support.

"Quick and helpful response when…"

Quick and helpful response when inquiring about car availability.