Co Wheels Car Club

Transportation Access and Assistance
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436 reviews
Overall Rating
Customer Reviews about

Co Wheels Car Club

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Customer

5.00/5.00

"Excellent support while I'm unable to drive."

As I will be unable to drive for a few months, I asked about suspending or cancelling my account. Co-wheels offered a free account until I am able to resume driving. Brilliant!

13/12/2024

Helen Barber

3.00/5.00

"second car in a week I have taken out low tyre pressure"

second car in a week I have taken out. Low tyre pressure on two tyres. This was a different car than the one I used a week before.

09/12/2024

Stephen Psallidas

5.00/5.00

"I've found Co Wheels to be very…"

I've found Co Wheels to be very effective in terms of customer service, when there is (occasionally) something goes wrong. Generally the car-sharing service they provide is very good, the cars are clean and I've never had a breakdown. The fees they charge are fair in my view.

05/12/2024

Nicola

5.00/5.00

"Very happy "

I've used Co-Wheels for many years, cars are good quality, easy to use and the team are really helpful online and/or on the phone in case of any problems or queries. Highly recommended.

05/12/2024

Martin Lipka

5.00/5.00

"GREAT idea and service "

I'm using it for year when I need a car on weekly basis.
Great idea, great support and service.
I wish more stations like this would be opened!

01/12/2024

Ruth Gmail

5.00/5.00

"Amazing customer service and very…"

Amazing customer service and very helpful and flexible booking system

30/11/2024

Anthony Michael Meyer

5.00/5.00

"Best service ever"

I had an issue with accessing my vehicle, that was entirely my fault.
Aaron from.the co wheels support team when above and beyond to help me and ensure I was able to travel and visit my newly born niece.

I literally cannot express my gratitude to him, he was so humble. Undoubtedly, the nicest guys I've ever delt with.

27/11/2024

jeff hall

1.00/5.00

"You don't get to see the hire charges…"

You don't get to see the hire charges unless you pay a fee to join. Trying to jump through all the hurdles is impossible such as uploading your driving license image on their buggy iphone app. They sidestep the online 14 day cooling off period by simply stating on the app your "account deletion is pending".

25/10/2024

Customer

5.00/5.00

"5 star."

Excellent service with online support.

24/10/2024

Sophie Orloff

4.00/5.00

"Co Wheels is a great service and has…"

Co Wheels is a great service and has really great communication skills. They always answer queries and can also be talked to by phone.

24/10/2024
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