"Shame I cannot leave a 0 star review"

Shame I cannot leave a 0 star review! CHARLATANS!! Warwick took over the management of the estate where I own a leasehold. They initially attempted to charge me an annual fee which was contractually illegal. When I challenged this they took almost two weeks to reply. I subsequently received a very menacing letter from them demanding payment which also included an additional charge and the threat of action from a debt recovery company when they had sent me no earlier request for payment. This was also at a time where I was under significant emotional distress which they ended up contributing to. Avoid with all costs. Looks like they have removed Google Reviews presumably because they were so negative.

"Very Helpful"

I dealt directly with Claire Lawrence who answered my questions swiftly and clearly.

Much appreciated.

"Quoting process"

In the process of seeking a new block manager, Warwick were one of the companies we approached. Although we didn't go with their services (for technical reasons), they were professional through out, responding quickly, and answering the many questions we had.

"They they are awful"

They they are awful, terrible company who do not provide good service and keep adding charges to your account making up excuses. Do not use this company. If I can I would give them 0 stars.

"Tina went above and beyond to help me…"

Tina went above and beyond to help me today. I think she is a real credit to your company and would like to mention how much care and dedication she has applied to her role. Thanks again.

"Excellent Service "

Customer service agent Emma was very helpful , Provided answers to all
My questions and even sent an email with all the information within minutes

"Complete debacle I was out of the country for 3 months…"

I was out of the country for 3 months and had warned Warwick Estates of the fact. I am the director of River Meadows (MK) Management Company Ltd and have been since long before Warwick Estatws took over the site. The Demands were late going out and I asked for all 4 properties that I own be emailed to me so they could be paid which they were on 3rd Feb 2025. When I got back I was faced by a demand from a debt collection agency as they had allocated the payment for one against another. (which showed a credit of over £2,000 ).Now the problem I have had trying to get this rectified have been dreadful. Various emails, telephone calls have been ignored. They refused to even acknowledge them or investigate matters. They had been sent proof of payment, which again was ignored. I am seriously thinking of sacking them from this site of 40 flats in Milton Keymes and feel that this bad review may attract some attention .

" Rita in Customer Care sorted things for me"

I had an issue that Rita in Customer Care sort for me. She was very polite and professional and got the issue sorted straight away. Well done Rita, thank you.

"Excellent help and very easy to…"

Excellent help and very easy to understand.

"In addition to providing every possible…"

In addition to providing every possible solution, the representative, Emma Fleming, was extremely helpful and attentive to my concerns.