Yuno Energy

Utilities
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954 reviews
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Customer Reviews about

Yuno Energy

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chris abraham

5.00/5.00

"Exceptional customer service."

Thank you Ajay for your outstanding support and exceptional customer service. You listened to my concern patiently and came up with a quick solution.
Impressed with your professionalism and exceptional service.
Thank you.

14/04/2025

Amelie

1.00/5.00

"I wish I had read the reviews before…"

I wish I had read the reviews before switching to Yuno. The Sales department call you and call you ever after you have switched asking to become one of their customers. Once you have switched, you get the worst customer service ever. They even refuse to give you the simplest general information without confirming all the account details. I have worked in customer service and for general information confirming all the details was never needed. Their bills are far from being transparent. I'll be looking for a new provider soon.

12/04/2025

Sean O'Hare

5.00/5.00

"The first thing I'll say about Yuno is…"

The first thing I'll say about Yuno is that they answer phone calls promptly. Agents are very helpful and put a lot of effort into resolving any issues, when they say they will call you back they actually do call you back.

11/04/2025

Chris Liou

5.00/5.00

"I talked with Ella"

I talked with Ella. Really accommodative and suggesting customer beneficial options, exactly what a customer is looking for.
Great company so far.

11/04/2025

Sandra Twomey

3.00/5.00

"Trying to renew for another year"

Trying to do a deal with yuno but not very helpful as i wasnt given the whole story whn I joined.Price has jumped 5cent per kilowatt.
The guy I spoke to was. helpful butt yuno should be trying to hold onto customers

10/04/2025

r & j phillips

4.00/5.00

"Back up service- speed of response "

Excellent speed of response and desire to assist is commendable.
Thank you.

10/04/2025

BRIDGET

5.00/5.00

"Excellent customer service."

Excellent customer service.

09/04/2025

Kieran Connolly

5.00/5.00

"EXCELLENT SERVICE"

EXCELLENT SERVICE

08/04/2025

Mohamed Shaheem P K

5.00/5.00

"The customer care service today by…"

The customer care service today by Eduardo was excellent and great help. He answered to all my queries had great patience.
Thanks to Eduardo and yuno energy

08/04/2025

Amy Mahon

5.00/5.00

"Understanding billing "

I was confused and annoyed when I rang Yuno. Edwardo was patient and calm and happily explained all that I needed to know. I can easily say Yuno has given me the best customer service so far. Thanks Edwardo 😊

08/04/2025
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