"We ordered the replacement flap kit and it was too difficult to install"

We ordered the replacement flap kit and had such a difficult time replacing the magnets and weatherstripping. The existing installed weatherstripping was very tight and required channel locks to remove. Not a problem. The inserted surfaces on the weatherstripping were smooth. The new weatherstripping was even wider with "new and improved" ribs added. It was impossible to insert them no matter how hard we hit it with a mallet (per tech support). We ended up grinding off the ribs in order to install them. The whole install was so disappointing. We have used Hale pet doors for 22 years and have raved about them. Not any more. I dread replacing the next flap.

"Very Good door"

Very Good door

"Great quality door on time shipping and…"

Great quality door on time shipping and all around great product

"Fantastic door!"

I’ve had a Hale Pet Door for 11 years! I recently had to install a new one due to the fact we got a bigger dog now. I loved it 11 years ago and I love it today! My dogs also love it. The new door I received is even 10 times better than the last one. Definitely would recommend hale doors to anyone!

"Hale Pet Door"

Hale Pet Door

"I recently installed the Hale Pet Door, and it has been a fantastic upgrade for our home! The installation was easy, and the door itself is incredibly sturdy and well-made. My pet loves the freedom to go in and out as they please, and I appreciate the added convenience and security it provides. The design is sleek and fits perfectly with our home's aesthetic. Overall, it's a high-quality product that I would highly recommend to any pet owner!"

"Love my door!."

Love my door!.. very well made! My pets love it!

"Longevity and Quality"

Fast, friendly customer service. I ordered a XLP door with a raincap. Received it in a timely manner. The overall quality was awesome and it showed that the company takes pride in making sure their product stand up to the weather and wear and tear from continued use. I highly recommend that if your in the market for a new pet door, check out Hale Pet Door.

"Repeat buyer!"

Installation is quick and easy and the instructions are clear and easy to follow. We're buying a new home and will need a new door. We will always buy our dog doors from Hale. We bought the last door six years ago and have had no issues with it.

"I couldn't be happier with my Hale Pet…"

I couldn't be happier with my Hale Pet Door! The quality is exceptional, and it's clear that a lot of thought went into the design. Installation was straightforward, and the door fits perfectly. My pets love the freedom it gives them, and I love the energy efficiency and security features. Highly recommend Hale Pet Door to any pet owner looking for a reliable and durable solution!

"My order was received on time and in…"

My order was received on time and in tip top condition! Very easy to install and the materials seem like they will last a very long time. Zero complaints from me so far!:)