Dyson Energy Services
Craig
"Honesty is the best policy..."
Guy came to the door, said there were government subsidies for free cavity wall insulation and new boiler. Seemed to good to be true. I was half right. Got the cavity wall insulation, but the boiler was a waste of time, the surveyor came to look, spent a long time taking pictures of every single radiator in the house, behind heavy pieces of furniture I had to move, but at least I was getting a new boiler, right? Nope. That was just a lie. Like others have said on here, they rang up a week later and told me the price had gone up by nearly £700. What a waste of everyone's time. I assume the door-to-door guy gets incentives for booking in surveyors? So he just sugar coats the truth to get a survey done. Not a good business plan. Unlikely I would ever consider using or recommending the company in the future.
N Basha
"I’ve received a very professional…"
I’ve received a very professional service and I’m very much satisfied with the insulation work.
Harps Rai
"Great customer service"
Great staff. They was very quick and didn't leave any mess. Kind and funny people.
Sarah Bishop
"Highly recommend this company"
Highly recommend this company. Despite everyone complaining about cold calling I’m glad you did . We had cavity wall insulation and experienced nothing but polite, courteous and covid safe from every member of Dyson. Our house is now so much warmer so Thankyou very much .
Caroline Bu
"Annoying cold callers going door to…"
Annoying cold callers going door to door whilst we are in a lockdown. What a bunch of dimwits.
Mr Edwards
"Cold Calling on Good Friday in an area with a ban on Cold Callers"
This company 'Cold called' in our village that has multiple signs saying that Cold Calling is forbidden, and it was on Good Friday! I was out but my wife was persuaded to have an engineer visit the following day and he would telephone in advance to confirm his arrival time. No contact details were left so I was unable to cancel the visit. On Saturday a young man arrived, unannounced, and when I asked for the company details he had to read his badge and didn't know exactly where they were based but thought 'Yorkshire somewhere'. Totally unimpressed with woeful ignoring of rules and lack of professionalism so if I do want to discuss it further at a later date it certainly won't be with Dyson. Reported to Trading Standards.
Mr M
"I recently had a system boiler…"
I recently had a system boiler installed by Alan, I have to say he has done a fantastic job, really happy with his work, very professional just got on with it, everything was done within 4 hour's full installation. Definitely recommend them. 👍🏼😊
Russell Cox
"Got a cold call from the Dyson ECO Rep…"
Got a cold call from the Dyson ECO Rep today (despite a no uninvited traders sign - he pointed it out and said he was not selling anything so I listened).
He was a pleasant young man who gave a clear explanation and appeared genuine - the only concern is that when we worked out I was not eligible he suggested ways to get around it (split savings to different accounts, don't declare real income left after household costs).
I would suggest you inform your reps not to do that (it is probably fraud).
Edward West
"Dyson did the cavity wall insulation…"
Dyson did the cavity wall insulation for our house this week - it was at zero cost to us (under the grant) and they did a fantastic job, fast and efficient.
It turned out there was a small issue (our damp barrier was a brick too low) but Dyson came up with a good work around (they relaid the block paving closest to the house to give a drain-away, with gravel) and they did that with no fuss and no extra cost. The team were professional and polite and I was very impressed with the look. Thank you!
Dorothy Todd
"Excellent service from all concerned"
Excellent service from all concerned
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