"Satisfied customer"

Get to find a company that can appreciate the disabled and act quickly to do the repairs and be so pleasant, helpful and courteous throughout. It too 90 minutes to get us up and running. Many thanks to Danielle and james. Super service. Thank you both and the team. The engineer was so good.

"Called on Tuesday and engineer had made…"

Called on Tuesday and engineer had made appointment later the same day for our convenience. Cooked fixed with no fuss. Great.

"Naz was very helpful and got me a good…"

Naz was very helpful and got me a good deal on a new waching machine which arrived and was installed less than 24 hours later

"Avoid"

Avoid! Paid £250 to repair fridge freezer but "engineer " didn't know what he was doing. Once he promised to come to visit between 1pm-6pm so I had to take day off but at 2pm I got a call that he cannot come as he ran out of gas for my fridge! So after 2 visits and 4 weeks without fridge I had to buy a new one as for new parts I will have to wait 3 months and some parts are not available at the moments. Waste of money, time and so called "engineers" without proper knowledge-better information I find on YouTube.

"James was great on the phone"

James was great on the phone, very helpful, informative and a pleasure to talk to. The whole repair was effected very smoothly and I was kept informed at each step.

"It was very easy to arrange the repair"

It was very easy to arrange the repair, and the engineer was able to fix both issues in one visit. I also appreciated the transparency on the price. It was also great that engineer already arrived on site with the replacement part so the problem could be fix it in the first visit. Danielle in the customer care team was very responsive, and very thoughtful for arranging one engineer to fix two problems in one visit.

"Very quick for the engineer to attend"

Very quick for the engineer to come out. Fixed the problem straight away. Danielle who took the initial enquiry was very helpful. My only criticism is that I had about 4/5/6 phone calls after it was repaired (sorry, lost count) to ask if everything was OK!?!?

"repair to AEG washing machine"

Well organised by James Tucker and I was kept informed by the engineer who arrived on time and repaired the machine in an hour. Ideal. thanks

"James was most helpful"

James was most helpful, the repair man was excellent and a credit to your company. I will use and recommend your company in future

"Dishwasher Repair"

Very helpful and good contact via phone and email. Took 3 visits from engineer to repair the fault but it was done eventually. This was on the Ultimate Repair Package