"Go elsewhere."

Was promosed an engineer in 24-72 hours and paid £179 up front for oven repair. 3 days later still no engineer. Was told he couldn't come for another week. I was offered a full refund which would be in my account in 3-5 working days. That was 3 weeks ago and still waiting for the refund. My advice in one word - AVOID.
UPDATE - refund arrived on Tuesday and a representative of the company phoned to profusely apologise for the delay. 😊

"Great service from Repair Network, from the ease of booking, through the communication from the office to the repair itself. I was also pleased to see the engineer taking sensible COVID precautions."

Great service from Repair

"Took 7 days for engineer to come out"

Took 7 days for engineer to come out. Into 10th day and still not repaired. Told 24-48 hours. Bit poor really
Nearly 4 week now. Still not had it repaired. They did manage to take my money very quickly though

"Appliance is in good working order now"

Appliance is in good working order now. However, need customer training regarding manners and etiquette. Telling family members to leave room in impolite manner is bad customer skills.

"Absolutely brilliant"

Absolutely brilliant, very polite and curtious. Super efficient dealt with problem instantly great to talk to.

"An excellent service"

An excellent service. My Bosch cooker broke down after 18 years and I rang Repair Network to arrange for an engineer to call. There were no excuses about delays due to Covid - I was called back instantly and spoke to Adam who arranged for an engineer to come within 24/48 hours. The engineer was prompt very courteous and cheerful and I had an instant diagnosis. I had a follow up call and a chance to discuss what action I wanted to take. I would use again without hesitation.

"Great service from start to finish."

From my initial call to the completion of the repair on the same day, the service was faultless. Exceeded all my expectations. We are quick these days to complain; less so to give praise so I'm delighted to be able to give this feedback.
Conor Kilbane

"Happy to had follow up calls for the…"

Happy to had follow up calls for the problem

"Excellent service all round!"

Excellent service all round and good advice. Engineer was excellent and very helpful with the repair.

"The Guys that attended my property were…"

The Guys that attended my property were polite and wearing the requested masks at all time. My appliance now works brilliantly, I appreciate the fact that they offered to come back if a strange noise will show up again.