"Rubens has been so amazing at Cherry…"

Rubens has been so amazing at Cherry House! He’s so helpful.

"Considered considering"

A Mostly Delightful Experience at Quintain Living Alameda, with a Few Hiccups


my stay at Quintain Living, Alameda, is mostly delightful and memorable, with a few minor issues. The modern accommodations, welcoming community, and top-notch customer service make it an ideal choice for anyone looking for a comfortable co-living experience. However, if stable Wi-Fi and ample parking are essential for you, it's worth considering other options.

"I've been living here going to 2 years…"

Shane is always so helpful with everything and he makes sure the residents are looked after and his smiles always cheer me up even when the weather sucks.

"Pleased to live in Canada Gardens"

Pleased to live in Canada Gardens.
Shane helps us a lot in many issues, so I definitely can confirm that he is competent, knowledgeable and grate costumer service provider manager.

"Great"

Great! I am happy with the services and also with the place

"Splendid Experience & Excellent Service"

We had a great experience throughout our renew tenancy process. They were extremely responsive and kept us up to date. Our questions were always quickly answered and they ensured we understood everything at each stage of the process. Celia had been so supportive, coordinated the entire process smoothly Splendid experience with Quintain Living!

"We had requested for change of…"

We had requested for change of defective mattress which was pending for nearly two months. We were not able to use the bedroom because of faulty mattress. Mr.Milton from the front office of Landsby West took up the matter quite earnestly and could sort out the issue in no time. He visited the apartment and took up the matter with the concerned to replace the mattress within 24 hours. Really appreciate his prompt action and cooperation. Would like to place on record his swift action, support and our sincere appreciation.

"Brunel is always very cooperative and…"

Brunel is always very cooperative and helpful

"Brunel has been a tremendous help"

Brunel has been a tremendous support with helping us on our tenancy renewal discussions, listening to our pointers patiently and also going the extra mile to provide his support on discussions with management.
Thanks for all the help Brunel.

"Fire safety is not a joke which Quintain seem to forget"

This is by far the worst place to live. We have been here just over a year and the stories we have heard are scary from drug raids to police having to be called to taser someone who got up to the dog park and threatened residents.
Now we have the ongoing issue of the faulty fire alarm. Which has not been fixed in over a year. It goes off all hours of the day the so called consearge haven’t got a clue what to do when it goes off they are a complete waste of time. Not to mention if there was a fire the fire doors are actually wedged open. There was an incident the other day with a tumble dryer where the fire department came out 5 fire engines & 4 police cars yet no one was evacuated or even tried because the alarms go off that often no one pays attention to it anymore even the staff just sit there waiting for someone to come and turn it off. I am sick of this company and can’t wait to get away from this totally unfair building. Sadly I won’t be surprised when I see the headlines in the paper saying grenfell happens again. Not to mention the constant emails saying we owe money that has been cleared then send threatening email & letters. The constant emails about the utilities change if prices from £150-£400 per month with no clear reason as to why. When we ask why they don’t answer and just say if we don’t pay they will cut our Wi-Fi off. How no one has taken this company to court or the press I will never know but after the way we have been treated is certainly something we will consider. As the the residents team they never respond to emails there is never anyone to talk to as the manager is no where to be Sean. I would love for a senior manager to contact me so I can give them all the evidence on how badly the residents in this community are been treated & how they are been trapped in an unsafe building.