"I am a guest at Robinson and have had a…"

I am a guest at Robinson and have had a good experience here. Celia was very helpful in all aspects of my stay, as she was very career minded.

"Hamid in Alameda is the very best of…"

Hamid in Alameda is the very best of the best ! He is always there to help us and always with the smile and laugh !
Even my two little boys love him !!
Thank you Hamid for always being so helpful and so kind to us !!
Reschma & Shamir

"Quick and friendly Service"

When assistance was needed Hamid was very nice and made things easy for me to follow, I was able to get what I needed very quickly. Fast and friendly service 😁

"Nice initiative and very kind staff"

Nice initiative and very kind staff

"Brunel is very nice and helpful"

Brunel is very nice and helpful, he sorted things out very quickly and I’d love to chat with him again!

"Stolen parcel. No response from mgt."

The way this company handles issues is awful. We raised an issue at the front desk that our parcel. which was placed in their ParcelSafe room, had been ripped open and the contents inside stolen. At the time they said they would look into it (this was in November). After a couple of weeks we were told "Moving forward, we'd recommend instructing the courier to deliver the item to your apartment to avoid this reoccurring". Which, when you have an expensive item stolen, is a disgusting and ignorant response. The last I heard from them was on Dec 14 saying they were looking into this. It has now been three months after this was sent, and I have yet to hear any update (despite sending numerous chaser emails). If you are looking to live here, please think twice as the management team clearly do not have your best interests at heart. This is also on top of the faulty internet, bad waste management system, ridiculous cost increases ( guest parking, booking system etc), the list goes on.

"Jasmina help me a lot"

I got a payment link problem today. Because it is Sunday, I didn’t find any staff from resident team. However, Jasmina help me a lot. He is really kind. His explanation is very clearly and gave me some advice which help me a lot. Really appreciate about that.

"lived in Alamenda for 1 year"

I had lived in Alamenda for 1 year

good apartment but the management team is a joke. These are what happened to me.

- The team never seems clear about the amount they are charging. The request for payment is often over-charged, I have to write an email to ask for an explanation and they would come back with a different number.

- They would increase the rent without any explanation.

- It took a few weeks for them to reply, except when they are chasing up for a payment

"Massive thank you!"

Massive thank you to our concierge team! Always on top of any issues and always do great with communicating with their tenants. Scott, Shane and Sonam (to name a few) are doing a great job and are always there to help and making sure we are happy. Couldn’t be happier with them and their team, thanks again guys - you make living here a great experience. Really appreciate all you do.

"I got good experience here"

I got good experience here. Hamid is really helpful!