"Very smooth"

Very smooth

"Agent that handled the claim was very…"

Agent that handled the claim was very professional and helpful through the whole process. I really appreciate the fact that he kept me informed regarding all details of the claim.

"I have had nothing but good help from…"

I have had nothing but good help from Guide One. I have been working with Tracy, who is very pleasant and helpful.

"They folks I talked with were very…"

They folks I talked with were very considerate and helpful

"Excellent Customer Service"

Donna Johnson, our property adjuster, was a wonderful person to work with. She was patient, answered all of our questions and carefully reviewed all of our claims. Once claims were agreed, payment was processed quickly so we could commence repairs. A great experience all around.

"When we had tragedy at our church…"

When we had tragedy at our church Guideone meet all our needs

"Work very well with me and the…"

Work very well with me and the problems.

Thank you,
Deborah Loggins

"Cyndi and Brent were walked me through…"

Cyndi and Brent were walked me through the process. They were friendly and easy to talk to. They answered all my questions and concerns. After going through an office burglary it was nice to have a team that was knowledgeable and helpful to get us back on our feet. Thank you!

"Great Service"

It was a pleasure to work with Guide One, and we appreciate your hard work and patience with us.

"Our contact person kept in touch with…"

Our contact person kept in touch with us and provided very good documentation of what had been paid and what was still due.