"This App is not user friendly"

This is an appalling service to identify yourself asking to link bank accounts when you don't want to then you can't move forward. You can't speak on the phone with anybody a total waste of time.

"Wandile Zondo was exceptional"

Wandile Zondo was exceptional, a true professional, with an enormous amount of patience and empathy. He spent two hours resolving my problem downloading my id. You are truly privileged to have such a remarkable gentleman as part of the team.

"Wandile was very helpful and polite…"

Wandile was very helpful and polite made the whole process easy .

"Helpful service …"

We had a few problems filling out our checkboard verification forms but after speaking to Wandile Zondo on line he was very helpful and we were able to complete our forms online thanks again Wandile

"Quick, friendly, prompt service"

My query was answered within 5 minutes of submitting it. I also had a phone call and an email from the operator to address my issue and resolve it.

"Excellent customer service"

As a front line user I had some issues, not with Checkboard but with my conveyancer. On trying to resolve the matter the customer service I received from Wandile was above and beyond. His commitment to ensuring his customer's issues were resolved quickly and professionally is so refreshing compared to most companies

"Wandile was a star!!"

Had issues with a request we thought completed back in November 2023 but couldn't get access to. Wandile was able to assist us in no time at all and make sure the check was sent off to the solicitors. Extremely helpful and quick to fix the issue. Could not be more thankful for his help and support and such a quick turnaround!!

"Wandile"

Wandile - amazing customer service

"Wandile was very helpful and professional…"

Wandile was very helpful and professional in dealing with my problem and went further,

"Wandile was excellent when we phoned…"

Wandile was excellent when we phoned for assistance with using the check board app.
He talked us through each stage & was very patient.
Thank you Wandile for your excellent service