"After doing tons of research"

After doing tons of research and looking up different companies, I finally settled with Buytricycle.co.uk

I soon understood that this was the best possible outcome and these guys are really second to none.

Couldn't be happier with the service and product and if I had to do it all over again then I'd definitely choose this company! Highly recommended!!

"Love the folding frame that also is…"

Love the folding frame that also is quite lightweight and easy to handle. The delivery was quick and got our tricycle within a week! Thanks!!

"The quality is far better"

The quality is far better than expected and the frame is definitely world-class. Our kids love it. Can't imagine we would find anything better for such price.

"We like it"

We have been using it for a week now and so far it's holding up well. Very happy that we found this site and the price we got it for. Thank you.

"I do not recommend this seller!"

I spoke too soon! ( wrote too soon)!
I received an apologetic reply to my query regarding the accessories l was due to receive for my electric tricycle. Very optimistic l edited my negative review and wrote a positive one though l was cautious having not as yet received the parts. Nothing happened so l wrote another email asking if they had been sent, this time on the 10th September. Still no answer. A further message was met with silence. I have a strange feeling that they really don’t care at all. I do not recommend this company and regret ordering from them because as well as this issue there was a defect in the kit. I wonder if they will answer this review??? It’s very frustrating. No European seller has ignored my reaching out!

"The quality is outstanding"

The quality is outstanding! I have some experience in using different vendors and this site definitely comes out on top. The delivery was also reasonable and I was kept informed at all times. Thanks a ton!

"5 stars!!"

The product looks definitely much better than on photos! We received everything on time and are relatively satisfied. The instructions made the assembly easy too. Can definitely recommend them! Cheers.

"dont buy adult tricycle its horrendous…"

dont buy adult tricycle its horrendous i had to pay extra to have it put together things didnt fit right cable had to be replaced,its unrideable it pulls to one side its just an awful, awful bike .i have had to give it away i couldnt sell it in case the person hurt themselves ,i have lost nearly 400 pounds which i still have to pay back on my credit card its only fit for scrap,stay well clear.

"Do not buy from this company shambles"

I bought a tricycle from this site s as no it was thee worst experience I've ever had with any purchase I've ever made, customer service was very hard to get hold of, wasn't answering calls responding took days, and delivery was 2 months late would recommend staying away from this company if your thinking of buying a tricycle !!!!

"Worst "customer service", group of scammers"

After waiting for the time they say the will sent the product, nothing arrived. I sent an email nobody answered, then I proceed to send a live chat (which promissed 5 minutes answer) and after seeing the "sent"and then "read" appear below still no answer for hours. I will be forced to cancel the payment if nobody gives me an answer.

Edit: These people is awesome... I had to tell them that I will cancel the payment in order to have an answer and NOW (more than a week later of the purchase when they asure 4-5 days shipping) they SEND the order. Well If I don't have it these weekend I will cancel the payment for sure. They are a bunch of scammers.

Edit 2: As I did the purchase on July 24, Now is August 13 and I'm still waiting. Why? Custom has my packege and said there is not enogh information, I provide it, still not enough information. I tell customer service to help and contact Custom, they are like "nah, too much work do it yourself". Hope they don't need s*1t for medical reasons as I do, and if they do hope they face the same poor customer service they have.

Edit 3 (hope the last): What an horror movie. Finally the tricycle arrived and for my surprise one part was rusty, the instructions are poorly written and not even for my model, the tools insufficient... Then I told them i wanted a refund so they said me to send it to the same direction as in the box (a privet house), my post office told me it was more than 30kg (which I tested and was correct) so they cannot take it. I go to a privet one, they told me a proforma invoice is needed. I told the company. The answer? "No, it's 29.7kg". I am asking for a proforma you dense cabbages. But frustrated as I am I told then I will keep that thing (the only way they can win money, with scams) so they must pay me the duties as promised. Still waiting for the duties repaid to me.


Edit 4: Still no payment back for the duties, now they are ignoring me.

As you can see English is not my first language so it's difficult to me to express myself.