GLS Ireland

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795 reviews
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GLS Ireland

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Katelyn

5.00/5.00

"I had an issue with getting my…"

I had an issue with getting my delivery, I contacted costumer support straight away and was very impressed with how quick I was replied too. I Received my parcel the same day. Overall a very pleasant experience and friendly staff.

22/06/2023

JOHN

5.00/5.00

"The last decent Courier company in Ireland"

Exceptional Service and Reliable Delivery with GLS Couriers Ireland

I recently had the pleasure of using GLS Couriers Ireland for a series of deliveries, and their service exceeded all my expectations. From start to finish, they displayed professionalism, efficiency, and a strong commitment to customer satisfaction.

One of the standout features of GLS Couriers Ireland is its exceptional customer support. Whenever I had a query or needed assistance, their team was readily available to provide prompt and helpful responses. Whether it was through phone or email, their staff was knowledgeable, and friendly, and went above and beyond to ensure that my concerns were addressed. You won't get this with UPS or DHL. Look what UPS did to Parcel Motel, bought a great company, and then closed it down, Are they on a different planet?

What truly impressed me was the reliability of GLS Couriers Ireland. Every package I entrust to them is handled with care and delivered within the expected timeframe. Their tracking system allowed me to monitor the progress of my shipments, giving me peace of mind throughout the entire process. I never had to worry about the safety or whereabouts of my items, as GLS Couriers Ireland consistently delivered them intact and on time.
I appreciated their attention to detail, as they ensured that all necessary documentation is in order, minimizing any potential delays or complications.

In addition to their efficiency, GLS Couriers Ireland shows an impressive level of professionalism.
Overall, I highly recommend GLS Couriers Ireland to anyone in need of reliable and efficient delivery services. Their exceptional customer support, reliability, efficiency, and professionalism make them a standout choice in the courier industry. GLS Couriers Ireland has earned my trust and will undoubtedly be my go-to courier service in the future.

22/06/2023

piker_yahoo.ie

5.00/5.00

"I always find the drivers in GLS Galway…"

I always find the drivers in GLS Galway very good never a problem with any of my deliveries keep up the good work

10/06/2023

Mar Tina

1.00/5.00

"Absolutely terrible service"

Absolutely terrible service . Each time I order my package to be picked up GLS is always late and never pick up packages on time.
I payed delivery through Eurosender and booked pick up date three days ago and GLS needed to pick up package today between 9am -6pm . I am all day at home waiting for my package to be picked up and again they did not come . Disgraceful.

09/06/2023

Cyrus Lei

1.00/5.00

"AVOID GLS IF YOU HAVE A CHOICE!!!"

When my tracking says delivered I was confused, email GLS and found out that the driver sent my parcel to my "neighbor" instead of my actual address!!!! I waited all day for it and no one rang the bell or even knocked the door!! This is ridiculous!!! Even if they are leaving it at my door would be way better than leaving it to strangers!!!!!! Now I will probably never see my parcel again ! I am so ANGRY about this and how could a delivery company even DO this?????? Why do I even bother to put my address on my parcel when they just delivered to STRANGERS??????

08/06/2023

Danielle Holian

1.00/5.00

"GLS STOLE MY DELIVERY"

I tracked my parcel and it stated that it was delivered. It wasn't delivered to me! I called GLS customer service who tracked it and located where it was delivered to - NOWHERE near my address. What a joke. They responded that they messaged the driver to retrieve this parcel and get it redelivered correctly, but if I don't hear from him this evening to get in contact with GLS again tomorrow... very angry at this point. It's been hours, and evening time now when I write this review for TrustPilot, and no word or follow-up. I will continue to follow-up until my parcel is delivered to me, or I am compensated for this. Zero stars for this experience.

Will update if I receive my parcel in one piece!

08/06/2023

Jackie Gilnagh

5.00/5.00

"Driver was very courteous and waited…"

Driver was very courteous and waited for me to answer the door… lots of others ring the bell and leave !!
I had never heard of GLS until today, but was very pleasantly surprised by this driver …. he explained to me when I asked, where does GLS come from ?
I really hope to see more of GLS in the future 🤗

07/06/2023

Norbert Renaud

1.00/5.00

"Not the first time gls let me down"

Not the first time gls let me down, 2 weeks and still no delivery…and in the delivery day, the parcel was put with the wrong driver! Terrible company, go with any other delivery company but please stay away from GLS!

06/06/2023

Elaine Lynch

1.00/5.00

"Absolute nightmare"

This absolute sh*tsh*w of an outfit is only getting one star because the system won't allow me to give zero. Their nasty little courier delivered my parcel to the wrong house then harrassed me. Three weeks and counting of what I can only describe as criminal levels of farce have continued and I've spent hours trying to get them to do their basic job. I have never in my life come across a more incompetent courier. Do not buy anything if it's delivered by GLS. Tell the vendor to switch to another courier.

02/06/2023

Paul Bingham

5.00/5.00

"Parcel was sent to wrong address but…"

Parcel was sent to wrong address but was all sort with Natalie in gls with ease so thanks natalie

31/05/2023
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