"The product itself is GREAT and I’m…"

The product itself is GREAT and I’m really happy with the PC. Delivery took longer than the 7-10 working days and the box was quite heavily damaged upon arrival but thankfully no damage to the PC itself. I was recommended fiercePC by my brother and would recommend them to others myself.

"Happy customer "

PC had excellent spec for the price, entry gaming PC, better than any other vendor. My son has already bought a high spec PC from Fierce so we were hoping for the same experience. Paid extra for rapid build and delivery pre Christmas, and it arrived on time. All works perfectly, so couldn't be happier.

"Great customer service"

Website was easy to manage and find my way round. When talking with customer service, they were very helpful and managed to assist with getting my order quickly and advised on some items which I did not need. Great surprise for my husband's birthday.

"Disappointed"

I have not heard about my order for a while so I sent a support ticket but all I got back was a computer generated reply, very disappointed with the experience. I feel like I was fooled.

".DONT WASTE YOUR TIME Order canceled…"

.DONT WASTE YOUR TIME Order canceled Credit Card Fraud, becouse i paid with non UK card, clowns

"Good - but not great! "

So decided to use a wedge of my bonus to get me a PC. I wanted something that could run games nice and easy, allows decent streaming and gives me a platform to code.

Researched fierce thoroughly and with the positive reviews - seemed like a no brainer!

I ordered a custom machine and the whole thing cost a DECENT wedge.

CONS:-
Let’s start with the negatives.
My motherboard was not in stock so it paused the promised delivery date to be missed. What irritated me here is - I found this out by calling them as opposed to them contacting me. If you’re spending 3K with an extra charge for a specific delivery, you’d expect some comms in that regard! This entirely took the shine off the whole experience.

When the machine arrived - I was not exactly overwhelmed with what to do. I’m not entirely new to PC building so knew what bits to remove, plug in etc (not lots) but as a UX designer, I find you need to be as inclusive as possible. If that was my mum for example - she’d have no idea what to do with no instructions to help.

PROS
So…that motherboard I ordered with my machine? They upgraded me to a slightly better one for free.

The machine itself is very well built! Whoever they have putting these things together, obviously take pride in their work and I appreciate that!

Machine arrived in perfect condition.

So…this SHOULD be a 5 star review given the build quality of the machine BUT the logistical failings and lack of proactive comms from Fierce - especially after spending such a hefty wedge… bad form! So…3/5.

"Bought my PC in 2021 (a while ago I…"

Bought my PC in 2021 (a while ago I know). The PC came with specs as advertised, but they use the cheapest crappiest motherboard with no room for upgrades without gutting it and putting in a new one. The PSU is an 80+ Bronze unit but from GameMax who are known to have unreliable power supplies. other than that its a decent build but they need to stop cheaping out on the components that matter for safety e.g., PSU.

"Good customer service"

First time using this site to order a pc component. Had the wrong item sent out but was a genuine mistake. Quick to answer the phones and customer service "Oliver" sorted the issue out super quickly and the correct item re-sent and recieved within a few working days, very understanding and helpful on the call with a follow up email. Thanks!

"Excellent Customer service "

Received my new pc today no issues whatsoever just plug in and play. Customer service was excellent i called a few times for updates and had a few questions they took the time to go through things with me and put my mind at ease . Can’t fault this company thanks again for building my pc and will use this company going forward for anything pc related.

"Excellent customer service"

Excellent customer service. PC was amazing and came with extra parts. I have had no issues and would recommend to a friend