"Gaming PC"

Financed a £1k PC with these guys, for casual gaming, work and media. This is the 2nd PC I've bought from these guys. Very trustworthy, easily contactable and the PC always arrives clean and up to spec. No faults

"Ordered a computer from Fierce PC"

Ordered a computer from Fierce PC. A total cost of £2,146.95

This is my second pre-built PC and it was a fair chunk of change. Once ordered I was sent a confirmation email and that was the last correspondence I got from the company.

I had paid and extra sixty-something quid for “express” build. This meant the PC would be built within 3-5 days and then 2 days shipping (I wasn’t expecting the two days ship, I live in Northern Ireland so fully expected it to arrive a little later).


Two days into the build time I decided to check up on the status of the PC however the order was still “processing” on their page. Left it another two days and same again.

So I called the company and explained what was going on. The gentleman on the other side of the phone was more than helpful and explained that they were waiting on the RAM to arrive that day and then it would be shipped. He then promised to refund the money for the express shipping as this would be outside of the time frame given. (Still have not received this refund a week on).


PC has now arrived. Unpackaged and tried to boot it up. Wouldn’t detect my monitor. Weird. Took a look inside and one of the RAM sticks was clearly not seated correctly. I have paid over £2000 to get a PC in which something as simple as the RAM wasn’t seated properly. Extremely disappointing.


Edit:
Received a phone call today from the company. Asked what they could to rectify the situation and ended the call on a good note. I have raised my review by two stars, customer service is absolutely on point.

"Great experience"

Great experience, i just needed a barebones pc , motherboard , cooler , CPU and case , no one else would do this except for Fierce PC , build took 6 working days and got it delivered on the 7th , it was packaged well and looks fantastic , very neat cable management. Thank you.

"Almost perfect"

Everything went exceptionally well and the product works perfectly.
The only reason I’m giving a 4-star is because it was delivered past the build and deliver time promise

"Still Great but...."

In the past I bought 3 gaming rigs from the old company.
Bought another one last year then all of a sudden had a complete system failure blue screen of death turns out it was the SSD Drive I bought the pc at the time for £1,056 think its on the website now at £1,499.
So now I'm having to have a new SSD xtra ram and a new cradle for the HDD which also failed total repair £450.
Workmanship on the pcs I noticed wasn't as good as it used to be so instead of spending £2k as I've just retired I thought I'd get this one mended.
I didn't know the company had gone into administration but I'm not really surprised after what happened to my rig In Just over a year

"Good value for money, but"

Good value for money, PC is working well. Communication could be improved, as described at each stage of the build. I did not receive any of this and had to contact the company myself to see how the build was going.

"Well it was a new year so I thought I…"

Well it was a new year so I thought I would treat myself to a new PC rig. The whole purchasing process was easy and simple and I received my PC the very next working day which was fab. After a month of enjoying the computer I started to develop a fault which led to looping blue screen of death. Now I know a little bit about computers so I did a little digging myself to see if I could find the issue. I eventually figured out that the cpu would only run on one core so immediately thought the worst. I emailed to support department who were quick to respond and we went back and forth trying to diagnose the problem. After a few days the culprit was either the cpu or motherboard so fierce pc were happy to receive the pc for repairs under warranty. The pc did arrive in 24 hours but unfortunately sufffered horrendous damage to the motherboard. It's like dpd had a competition to see who could volley the box the furthest. I was devastated. Fierce pc told me that all damage would be repaired under warranty. After a few weeks I now have my PC back in full working order. Brilliant service with some super helpful guys who tried everything in their power to make sure I was satisfied. Would definitely use again. Thank you guys

"So far so good"

So far so good. I bought a Custom PC and everything has arrived as expected. Was also well packed.

I can recommend Fierce PC without hesitation.

"The delivery was fast but they forgot…"

The delivery was fast but they forgot to get me the headphones that i order when the delivery guy came he only gave me the monitor and the pc i got mad for this so please send me the headphones

"good and and quick response on customer…"

good and and quick response on customer service.loads to choose from build components fast delivery.