"Everything that could've gone wrong, went wrong!!"

I'd have given them less stars if I could.

- Promised 7 to 10 working days build time, actually took them 19 working days with NO updates. I had to manually milk information out of them constantly, if I didn't, I'd have had no idea what was going on with my PC.

- When I finally got it, they sent me the wrong PC. Had to send it back and wait even longer.

- Was told that both mine and the other guy's PCs would be sent back to the warehouse for testing before being sent back to us correctly.

- Clearly didn't go back to the warehouse, as I received my PC sloppily packaged, filthy (covered in dirty fingerprints, smudges everywhere) and the glass side was scratched. Not only that, but it DIDN'T TURN ON PROPERLY. The graphics card was compromised. I've had to ONCE AGAIN send it back.

- It took so long that I've started paying the finance for a product that doesn't work.

They thanked me for my patience when they got the order wrong initially... But this is taking the piss!!

If you want a PC delivered in good time, that's in a good state when it arrives and works, then DON'T go with Fierce PC!!

My rig cost me over £3300, you'd have thought they'd have more respect for your money and time, but clearly not.

I'm having to request a full refund and will be buying a PC from elsewhere.

Avoid, avoid, avoid!!


UPDATE: I've received my 3rd PC... apparently brand new with some upgrades... but surprise surprise, this one's broken too!

Can't trust them to do the bare minimum, and deliver me a working PC that I paid over 3 grand for!

"PCmax"

PC FIERCEPC

"Great service and excellent PC "

Was eager for my new PC as it's a vast upgrade over my last one. There was some confusion with payment and when I called, they answered promptly and made sure all my questions were answered. The PC came as stated in the allotted time and came with free next day delivery. Arrived on a Saturday and it made my day. Packaged very well and safely and was super easy to setup and get running. Pretty much plugged it in and off I went! Highly recommend this place (:

"Used Fierce quite a few times"

Used Fierce quite a few times. Always been very helpful.

Well packed and arrived safely.

"2k PC buy"

Great communication overall, they'll respond to emails several times a day, and have a phone line as well.
PC arrived in perfect condition and I've had zero issues so far.

Only thing I would say is careful with that packing foam, it was so wedged in my pc that I couldn't gently get it out and ended up pulling the usb connection out, thankfully it wasn't damaged.

"Brilliant company"

Brilliant company, customer service is 5 star! Thank you Fierce PC!!!!

"Having ordered a new PC for next day…"

Having ordered a new PC for next day delivery, I was getting concerned that I had no Tracking number yet and it was midday.
So I called Fierce PC to ask about my order and was told that due to missing DPD collection, my pc would not be delivered until Monday, today is Friday, the day I expected the PC.
I spoke to Oliver, who after a short wait on hold, came back to me and said because they had just missed the pickup Thursday night, I will get the PC on Saturday. I took a day off work as holiday so I could be in to recieve the parcel and was about to cancel the whole order, but Oliver was excellent, calm, polite and assured myself that I will have a tracking number today for delivery tomorrow.
So Thank you Oliver and I will look forward to getting my brand new PC tomorrow. This is now my 2nd Gaming Desktop PC from Fierce PC and I have not had a single issue with it.
I am still using the pc today but at 4 years old, decided to buy a new one from a company I knew I could trust to deliver.

"My experience with the company was…"

My experience with the company was great , they kept me updated with when the part was coming in and even told me when the item was being shipped. Also have a got back to me within a decent time

"2 weeks from order to delivery"

2 weeks from order to delivery, perfect service, awesome build. Couldn't be happier

"I’d recommend they are very…"

I’d recommend they are very professional.

Very well presented custom built pc!

Was very easy to select parts for a custom build.