"Max was extremely helpful when I had…"

Max was extremely helpful when I had problems with my bike lock

"Ana is a ⭐️!"

Had two issues where the bike wouldn't unlock, messaged the customer service team and Ana got back to me within seconds to help. Thanks as always for your support - even if the bikes are being a little faulty, the customer service team are always on hand to quickly resolve it!

"Had a great and easy conversation when…"

Had a great and easy conversation when a problem occurred with my locking

"Very quick response!"

Scott was very quick in responding & very helpful

"Fast response"

Fast response. Friendly team. Query sorted immediately.

"The company has great support…"

The company has great support department. She was very helpful as she refunded immediately the money, because of a damaged electric vehicle.

"Great customer service"

Great customer service! I understand the bikes can be temperamental but everytime I've had an issue they're always very fast at fixing them for you.

Than you Max!

"Top tier customer service "

Every time I had an issue, beryls exquisite customer support team have sorted me out. Give the squad - they earn it

"Immediate response"

Immediate response. The response was perfect per query

"Honest conversation"

Honest conversation, clear communication and helped with my issues