"Definitely best customer service I’ve…"

Definitely best customer service I’ve ever had in my entire life Appreciate you Emiliia 💫

"Fantastic and speedy customer service…"

Fantastic and speedy customer service from Evan today!

"Very quick to assist me and very…"

Very quick to assist me and very helpful in regards to my enquiry, and kind. Thank you for your service today.

"Great proactive customer service"

Really quick to respond and resolve my question. This also came back to me when they realised I had been charged incorrectly. A positive experience of good proactive customer service.

"Excellent Customer Service Support"

I have been using Beryl bikes around Norwich for two months and have found their bike service excellent. Today, I accidentally left some valuables on a bike while catching a train to London, and the customer service team was exceptionally helpful in facilitating the recovery of the items in my absence. Thank you, Sherry!

"James was really nice and helpful"

James was really nice and helpful

"Great customer service"

Great customer service, have always been good to me when on of the bikes has faulted, couldn’t ask for any more thanks again!

"As good as useless!"

As good as useless!
Hardly any usable bikes available… on the rare occasion I do find one, the bike wouldn’t lock or end ride!! I was charged £10! Despite leaving bike in a bay! This has happened on two occasions! Exactly the same issue. Account deleted, a private cab is cheaper!

"Great"

Great. Use beryl bikes in hometown and we were thrilled to find them in Weymouth . Wanted to check if I could use my existing bundle as not showing . Answered almost immediately . Great bikes here in Weymouth very easy to use .

"The team are always really helpful and…"

The team are always really helpful and have helped me so much in the past.