"Very good assistant chat on the app…"

Very good assistant chat on the app very helpful 👍☺️💯

"Great bike-sharing experience in Manchester"

I have been using the Beryl bikes for nearly a year and they really have made my transport in Manchester much easier, with no need to worry about theft or maintenance. Whenever there's issue with locking/unlocking, someone can be contacted on the app almost immediately and they're always very helpful. I hope there'll be more parking stations in Rusholme and Trafford though...

"I locked the bike but still got charged…"

I locked the bike but still got charged £10 for not locking it right but after a couple mins they refund me

"Fast response assistance "

As soon as they became avaliable im the morning they reached out and solved the issue completely

"Good service all round"

The app is easy to use and the bikes do the job well. Customer service is always first class.

"I was charged £10 for a bike that…"

I was charged £10 for a bike that physically wouldn’t lock and Evan immediately helped me out and issued me a refund. This was exactly the help I was looking for and it was completely stress free! Thank you!

"full bay"

Answer is very clear.

"Easy to use"

Easy to use, convenient and affordable! Plus great customer service, shout out to Shehwar for the speedy reply!

"Good quality bike and the support team…"

Good quality bike and the support team are very friendly and helpful.

"Max was very quick to help me and…"

Max was very quick to help me and solved my issue straight away