"Customer Experience That Hits All the Right Notes"

I recently bought an EVO 150 from Richer Sounds, and I’m impressed with their exceptional customer service. Despite ordering during a bank holiday weekend, they ensured my amplifier arrived on time. Emma, their logistics manager, kept me informed with timely updates, while John, their MD, personally ensured delivery before the weekend. Their dedication is remarkable.

For all things, HiFi, these guys are the real deal. They sell products and share their passion for great sound, going the extra mile for their customers. I've shopped at many electronics retailers, but Richer Sounds set the new standard for customer service. If only other retailers had the same approach!

I couldn't recommend Richer Sounds more highly. They've earned a customer for life!

"Online TV order to Dublin"

I ordered a TV online late on Friday (on the St. Patrick's weekend). Even though Monday was a bank holiday, I received the goods on Wednesday morning. I am very pleased with how quickly it was delivered.

Adittional thanks to the delivery person, as he didn't leave the TV in the hallway, but assisted me all the way to the living room.

Will definately use the services again!

"What a fantastic service!"

What a fantastic service!! Looked for recommendations for a record player, got great advice from David Shaw and purchased an Argon Audio Mk2 for a great price. I'm down south in Cork, and they had it delivered to me the next day! Great communication every step of the way. What a pity they don't have a shop in Cork! Shop here with confidence, both for price and service. A++++

"Just bought a Sony TV from Richer…"

Just bought a Sony TV from Richer Sounds Belfast. Excellent service. Very helpful and polite staff. Highly recommended.

"TV Purchase"

I bought a TV and got it for cheaper than any other retailer was selling it for. The team were quick to dispatch it and very communicative to ensure it was delivered properly. Excellent service all around.

"Great service from Richer Sounds…"

Great service from Richer Sounds Belfast, TV developed a fault and problem handled by staff superbly, thanks so much to Jess for her high standards of customer service. Never had service like it, from initial reporting of fault to ordering of parts and in house repair all carried out to the highest levels. Thank you so much for providing these levels of help and support. Always get my electronics from Richer Sounds Belfast and will definitely be back for further purchases.

"Fantastic experience "

Bought a 55” tv and the level of servcie from the moment I paid was brilliant
Emma was contacting me every step of the way until it was delivered

Highly recommend using richer sounds and I will certainly back to buy all my sound and tv needs from now on

"Excellent value and service"

Excellent value and service. I bought a 65 inch TV and missed a promotion that would have saved me €200. Phoned back a few days later to chance my arm and ask for the deal, no questions asked and Emma from sales applied the promotion retrospectively. Overall a great experience and good communication. 6 year warranty an added bonus. I will definitely buy from them again.

"I recently contacted Richer Sounds to…"

I recently contacted Richer Sounds to upgrade my AV System. From the prompt and courteous initial reply to the prompt and efficient delivery of the AV equipment to my home address in Co Wexford, the purchase was flawless. Firstly, I had researched the market thoroughly, and Richer Sounds were the cheapest by some margin. Then also I found their 6 years additional Warranty excellent peace of mind as these Amplifiers are so very High tech these days. I am restricted in travel due to a recent accident, so I communicated by EMail. Again, their communication was Top Class from start to finish. I ordered my Amplifier on a Friday, it left their premises the following Monday and was delivered to my home by lunchtime Tuesday. I was not expecting delivery until the following week end, but again Richer Sounds exceeded my expectations. All I can say in these days of settling for mediocre service at best, John Mc & Kenny deserve special mention. These men are an asset to any business and Richer Sounds is in safe hands with these Professionals running their show! I know I won't even ring around the next time I need AV equipment...I will simply phone Richer Sounds and ask to deal with John or Kenny. Well done guys, you have a life long customer right here!

"Great Experience and customer service"

Great value, fast delivery, checked with me to make sure everything had gone to plan. First time buying from Richer Sounds, won't be the last!