"Great service"

Great service, fast replying emails & very fast delivery. Ordered a TV on a Sunday night and was with me on Tuesday. Would recommend to anyone looking quality service.

"Excellent service from David and staff…"

Excellent service from David and staff in store in Belfast. Great advice and support with purchasing a new amplifier in store.
Will be back again

"Such great service and very helpful…"

Such great service and very helpful advice. David Shaw was more than helpful and knows his stuff. Couldn't be happier. Will definitely buy from them again in the future.

"I ordered a tv from the UK to Ireland"

I ordered a tv from the UK to Ireland. It did take some time (5 days in total) and in a world where everything needs to come right here, right now, you are expecting speed. However, with such a big expense above all else you want it to come in one piece and get good service. That is what I got and the communication on delivery times was excellent, proactive and fast. Highly recommend!

"Great customer service and great prices combined!"

Third time buying from Richer Sounds and once again a pleasure. So responsive, knowledgeable, great value pricing and the delivery was super quick too! The Richer Sounds experience proves that you can get bot great pricing and excellent customer service in the same place!

"Pleasure to deal with every step of the…"

Pleasure to deal with every step of the way. Had an issue with hifi amp, was collected from my home, and a replacement delivered withing two days. Saved me the drive to Belfast too.

None of your faceless corporate customer support here. Best company I've dealt with in years. Would 100% recommend them and will definitely use them again.

"Best hifi shop ever!!!"

Best hifi shop ever!!!

"Great value and super quick delivery to…"

Great value and super quick delivery to Ireland, even with the snow/bad roads.

"Unused 6 year warranty refund"

I contacted Richer Sounds in Belfast regarding my expired 6 year warranty and how I could get it refunded as I had never used it. I attached a copy of original receipt. Within one and a half hours I had a phone call to get refund. Also I forgot that I had upgraded kit at time of purchase so I was informed that I would get more refunded. I was impressed at how honest this company is. Other companies would have made me jump through hoops to get this money and maybe not the full amount

"Excellent Service"

Once again, Richer Sounds knock it out of the park with an unexpected late evening delivery of audio equipment just in time for Christmas. I've never had a less than excellent experience with RS in many years of purchases, regardless of the item value.