"Excellent service as usual"

Excellent service as usual! Shout out to George for setting aside my order and was a pleasure to deal with over the phone.
They even paid for my parking
It's a pity more retailers do not have this level of customer focus

"Awesome customer support"

I had an issue with my earphones and they provided me an outstanding support. They got it replaced with the manufacturer, but kept me up to date during the whole process.

"Stellar after sales experience .. by Michael. "

This is my 4th time buying a TV from Richer sounds.
Not only was the price competitive with a 6 year warranty but the sale was made painlessly over the phone. I have to add a huge thank you to Michael who
Went above and beyond with the delivery of the TV.
The TV replaced was 17 years old.. so really looking forward to enjoying the new technology of a 43inch LG.

"Great experience"

Great experience, had to return an item and get it replaced, all worked out very smoothly

"Great experience!"

I recently visited Richer Sounds in Belfast to check out hi-fi products and home entertainment systems. Even though I didn’t make a purchase, I had an absolute blast, all thanks to George. Honestly, I think we became best friends during my visit. He was incredibly helpful, super fun to chat with, and made the whole experience a delight.

Having previously dealt with the Maidstone branch in England, I was curious to see what the Belfast store had to offer. So, I made the trek up from Westmeath because, it’s known to be the best hifi shop within Ireland and the UK.

If you’re looking to buy anything now or in the future, I highly recommend getting in touch with this store. Just ask for George, and tell him his best friend from Westmeath sent you!

"The customer service is awesome and the…"

The customer service is awesome and the patience etc. No pushyiness just good solid advice and information.

I am not at all surprised as I have used them before with same outcome and I will use them again.
These days top notch service is hard to find but RIcher Sounds prove it does exist. Its cost very little to be very good but the rewards are endless. One of the best delivery drivers I have ever encountered.
And it proves that COVID bs is just an excuse.

"Quality service start to finish"

Quality service start to finish. Dealt with Stephen Morgan in Belfast. Did an initial video walkthrough with Stephen of my room and advised on the speaker set up. When Electrician was installing...again Stephen was on call advising on positioning of Atmos speakers. And finally he helped me set up the Denon Receiver with correct settings. Brilliant service start to finish. Top class.

"Top experience buying and receiving a TV. "

Well I definitely have to say the sales team are completely amazing and willing to help you no matter your question. Also the delivery guy was 5 stars. I ordered a 65inch lg G4 oled TV and I'm in Dublin Ireland so it came from there Belfast store. They said that it should arrive on Tuesday but I had it delivered an all on the Friday morning that's 2 days after I ordered. Top service. Also the Oled TV is absolutely stunning looking. The best TV I've ever seen. This is either the 4th or 5th TV I've bought from there store and honestly if I could give them 10 stars out of 5 I would. They definitely have a customer for life here with me!!

"HiFi purchase "

Really the team at Richer Sounds go above and beyond customer service, I had an issue with a product which was sorted with minimum fuss and understanding.
They are a great team polite professional and super efficient which sadly is missing from many businesses in these strange times we live in.
Good luck to you all in the future and may you continue being successful in years ahead.

"Great customer service from start toGreat customer service from start to end…"

Great customer service from start to end. I went to the Belfast store and was able to listen to the sound equipment I wanted to buy. No rush, no pressure. I did more research and ordered the components... prompt delivery very good price. And also very good advice and support when I had questions setting up the system. I highly recommend this store and the service they offer,