"Love the customer service just as much…"

Love the customer service just as much as I love the plants! I ordered a plant that happened to be out of stock, and they were amazing at helping me swap things around! Honestly, the best customer service team to work with - hands down. And the plants are perfect. I really love this company!!!!

"Great service!"

I received a plant that’s leaves were crooked from shipping. I emailed a picture and they replaced it without any back and forth. Great service!

"Excellent Customer Service! I am new to Lively Root and was looking…"

I am new to Lively Root and was looking for some new plant additions. One of my deliveries was initially damaged and the wonderful customer staff at Lively Root immediately offered a replacement for me, modified the delivery method and it arrived today in perfect condition. I highly recommend Lively Root for all your plant needs and their customer service is above and beyond!

"Love them!"

Very responsive, proactive and friendly customer service. They even tried to call rather than email to get things settled faster! They followed up with me before I followed up with them. Thanks!

"A+ Company!"

Amazing customer service, I am so blown away! Thank you so much and I'm glad to be a subscription customer!

"Lively Root has offered a replacement plant for me.as offered a new…"

Lively Root has offered a new replacement plant free of charge. I accept their offer of goodwill and appreciate their working quickly to make this right. I really did not expect this, but was pleasantly surprised when the offer was made to me. Thanks to Lively Root for extending such a personal touch. Nina Rzymski

"Really impressed with this service"

Really impressed with this service - For someone looking for convenience, it's great to have plants just sent straight to my home in decorative pots already. The one time I had an issue with my shipment, the customer service replaced it immediately and was super kind about it!

"I was getting quite frustrated until…"

I was getting quite frustrated going back-and-forth via email- because of some issue at checkout and dealing with getting the refund for my two plants that weren’t doing so well. After chatting on the phone today, my expectations were highly surpassed and I am quite satisfied.
Thanks you
Fingers crossed the new plants like their new home

"My new plant from Livelyroot that cleans the air while I sleep peacefully"

I was reading a blog on Livelyroot about how they are a promoter of NASA approved clean-air-plants and in particular, plants that help with sleep! I found a
Lemon Lime Dragon Tree dracaenas on Livelyroot’s shopping site. After cross referencing with NASA I reconfirmed this particular plant is recommended to clean the air of harmful chemicals so we placed our order on Livelyroot! It does well in low to medium light so we placed in our bedroom. I’ve slept like a baby the last 2 nights! Livelyroot secured our plant in a box and it looked perfect when we took it out. Well done Livelyroot!

"I love shopping from LivelyRoot"

I love shopping from LivelyRoot. They have amazing customer service.
I recently had an issue with one of the plants and they sent me a replacement even outside the 30 days period window.
They also guided me with additional tips to take care indoor plants.