"Mattress was delivered damaged (tear in…"

Mattress was delivered damaged (tear in the mattress which I put down to the delivery courier) once I contacted Tutti Bambini I had the pleasure of speaking with Yasmine - she had the mattress re-ordered on an express delivery within minutes of me contacting customer service. Yasmine was super helpful - thank you !!! :)

"Casandra was really helpful in…"

Casandra was really helpful in arranging a replacement set of tools for a cot and chest changer I purchased in 2023. Casandra was kind and understanding in her communications with me and I really appreciate all her help!

"Amazing customer service "

Rung up regarding a new replacement liner for my cozzee bedside crib as I didn’t want to buy a new one considering it’s all still in working use. Nickie was most helpful and knew instantly the parts I was after, the payment and invoice process was very prompt after our phone call and my order was sent out shortly after. Really happy with the customer service I received and was answered quickly from dialling customer service number.

"Great"

Great, order arrived on time, product is good quality

"Excellent service when requesting a spare part"

Excellent service when requesting a replacement part for a cot that was damaged during de-construction and transport to another room. Yasmine from customer service was amazing and was able to offer and send a replacement part free of charge, which I wasn’t expecting and am very grateful for. Would highly recommend.

"Prompt delivery and excellent product."

Prompt delivery and excellent product.

"Nickie is fantastic!"

Needed replacement slides for a drawer and Nickie sent me a new pair. Outstanding support and very swift response. I’ll gladly order again thanks to Nickie as she went over and beyond to sort out my query.

"Irene helped us sort everything with a…"

Irene helped us sort everything with a missing parts that we had lost and was so helpful and really quick with replies definitely recommend!

"Very fast delivery "

Very fast delivery . Good service .
Item does not document percentage cotton in the item - this should be
Noted

"quick delivery and great blanket for my…"

quick delivery and great blanket for my 22 month old! Thank you