"Sent a query regarding missing items 3…"

Sent a query regarding missing items 3 days ago and despite the bank Holiday occurring, Irene provided 5* customer service to instantly replace the missing items. Exceptional service, I have many items from Tutti Bambino and will continue to purchase more. Thank you kindly.

"Customer Service Experience"

Have ordered quite a few products from Tutti Bambini over the years.
Most recently very pleased with the customer service experience; thank you Irene!
I have a Cozee crib and misplaced the attachment straps. I had been unable to find a replacement anywhere and then contacted customer services. They responded quickly and sent me a replacement strap out to my house for free.

"Very satisfied customer "

Great quality product and assembly was very straight forward. Might have been nice to have been prompted more to buy a mattress but still 5 star product

"Chemical smell, poor stitching"

Both blankets had a strong chemical smell from the factory. After washing to remove the smell, the hems on both blankets had already come unstitched and started to fray.

They're certainly soft and comfortable, but expensive for something which doesn't seem like it's going to last.

"Thank you Casandra"

Thank you Casandra. You resolved my issue at the first point of contact. I could not have asked for a better service!
Thank you.

"Recommend"

Very fast delivery and really good quality. I love it!

"Missing hole on baby bed"

Missing hole on baby bed

"Faulty cot bed…"

The drawer on my cot bed was faulty and after buying the cot bed in 2023 I didn't think I would be able to do anything but Nickie responded to my query very quickly and it was absolutely no trouble at all. Thanks Nickie 😁

"Customer service - Yasmine"

Previously ordered Modena nursery set which was great value and really good quality for the price. Recently moved home and unfortunately lost some of the parts to the wardrobe during the move - Yasmine was great to deal with and really helpful in arranging replacement parts so we could re-assemble in the new house.

"Nickie was absolutely amazing"

Nickie was absolutely amazing, very helpful and sent my replacement parts out the same day! Thankyou so much!!