"As other reviews have stated what an…"

As other reviews have stated what an absolute scum bag of a company! Had one of admirals insured drivers drive through my garden wall at 3am, they chose to let me deal with Crawford…. What an absolute joke firstly despite quotes to repair the damages caused of approx 4.5-5.5k they offered 1.5k not even enough to buy the materials after 2 weeks of arguing (I’m a time served builder with my own company and over 20 years experience) they offered me 4k after verbally accusing me of lying (committing insurance fraud) amongst other things. Then they showed me google earth pics from 5 years ago stating this is how they now access damage!!! Really so the fact iv spent thousands redoing my garden since then doesn’t matter because google earth from 5 years ago says different !!!! After having enough of arguing with a mr john Simpson I accepted their offer and it was confirmed via email that they had notified admiral to make payment …… what a surprise 2 weeks of chasing him and admiral they’ve finally said Crawford never actually confirmed the bacs payment. So I’m now waiting AGAIN !!! On Crawfords absolute incompetence yet again !!! To even find out what’s going on ! Do not waste your time emailing as it takes them a week to reply and then they just blatantly lie to your face. The worse company iv ever dealt with regarding anything and don’t bother direct replying to this complaint seeing as you can’t respond to emails what’s the point !? Ow because you don’t like the bad press ! How about you sort your staff out and you wouldn’t have constant negative reviews !!!!

"Pray that your insurer doesn't use this company..."

Crawfords would regularly ignore all attempts to contact them - on one occasion for three months.

They lied about what had been agreed on phone calls and were eventually replaced by the insurer when I obtained call transcripts to prove what they were saying was false.

I couldn't think of one positive aspect of dealing with them and it was a constant battle to get them to make any progress.

Based on my experience I would ensure that you have every conversation with them in writing and don't hesitate to complain to your insurer as soon as you even vaguely suspect any delay.

"Great Service"

The loss adjuster visited us and explained the process clearly and instigated Disaster Care drying works very shortly after the incident. Everything he said would happen, happened as he said it would. He considered the rectification works, advised us on the best way forward and authorised works quickly and promptly. Within two months of the incident, (a flooded kitchen and dining room and ruined oak flooring) works have completed and we are delighted.

"Zero stars possible?"

Zero stars possible?

“Worst insurance company I’ve ever dealt with. They do everything possible to avoid paying compensation, making the claims process a nightmare. It’s disappointing that reputable companies like Shell choose to work with such an unreliable provider. Avoid at all costs!”

"Crawford work with Bikmo and hiscox"

Crawford work with Bikmo and hiscox, they are the worst companies ever, they take your money and they find excuses against you to not pay you with points less prints evils policies against customers always, they put this old jury sneaky to tell you lies and sorry that you have incidents but she will set you up , they are an evils .
Beware ⚠️ of them

High expectations you have a Lough that's why you have a bad reviews in each corner is not just me every one else, very nasty company Crawford.
You should think 💬 about it take a second and reconsider what you just posted, look around you and find out.

"Non existent customer service "

Two complaints to the Insurer and a complaint to the ombudsman have been upheld yet their service has only gotten worse. Our claim is now 5 and a half years old, and I still have no idea when it will be resolved. All progress has been driven by us. They are unbelievably poor at communicating.

"Awful company "

Awful company , lose adjuster's they send out are un professional rude and treat you like your a scammer especially rude to my disabled elderly mother so if its you oarents dont leave them alone with them. Constantly changing what information they need, even when you provide whats requested they then say its not enough we want this other information. Also if they tell you 10:00 expect them to arrive around 11:30.

"Does this company actually exist "

Does this company actually exist
Tried so many times to contact them
Admiral insurance you should be ashamed at using this company
Total joke

"This company is an absolute shambles"

This company is an absolute shambles, they were appointed by Integra Ins (who are also incompetent until it comes to sharp practice) after we were burgled. 14 months later we are still not settled, I think they must have a high turnover of staff as they recruit from the local bus stop. Two months now trying to get a simple spreadsheet from them which no one seems capable of putting together. My only positive comment on this company would be that we need them because no one else would employ them, which means a further drain on the unemployment purse.

"Wont remove an incident i was not…"

Wont remove an incident i was not involved in from the cue database but lied and said they did. They work with zego both insurance companies r a scam stay away.. and they cut you off when you call them