"Horrible shipping"

I have placed two orders with this company. The first order took so long I forgot all about it. The second order I have now been waiting a month for and have not gotten any updates when I will receive my order. This is ridiculous, I like your product but it is not worth it if I have to deal with this every time I order. Your website says packages in the USA would be delivered in 10-14 days... so far that is a lie.

"Very good customer service "

Selecting the desired items was super easy. Even though there was a bit trouble with the shipping, the customer service was quick to reply and very kind and helpful!

"They are really helpful"

They are really helpful and reply to my enquiries. They will send me emails whenever it starts shipping.

"They are fun unique"

They are fun unique

"I ordered on the 25t of March and like…"

I ordered on the 25t of March and like all the other reviews I also recieved an email stating it will be shipped on the 7th of April . My tracking didn't move at all since then. My wife was so excited for this gift. But it looks like a scam at this stage. Really dissapointed in people like this.

"ORDER NEVER ARRIVED! SCAM!"

They said my order would arrive by a certain date and that all the charms were in stock, but it never arrived and they refuse to answer my emails. Of course the package is coming from China and they aren’t even updating the tracking! Beware of this SCAM company. I will be issuing a chargeback in a week if they don’t reply to me!

"I would give zero stars if it were…"

I would give zero stars if it were possible. I ordered my charms and bracelet on 2/25. It is 4/16 and nothing. I have contacted the company many times and am told next week. Then 4/7...now as soon as they get through the backlog....meanwhile they send emails asking for 5 star reviews and for me to buy more. How about sending what I ordered first before asking me for anything!

"Still have not received my order"

Like other comments on this site, I ordered charms and bracelets on March 26, 2025. They emailed me a few days later telling me the order would be delayed and it would ship by April 7th. It is now April 16 and no movement at all according to the tracking info they sent. I needed these as a gift but it looks like they won’t be coming in time. I’m also starting to think this may be a scam

"ORDER NOT RECEIVED!! 15th March 2025"

I have ordered on the 15th March 2025. To date my order has not even been dispatched as yet!! All I got was an email saying how sorry they were and it would definitely be dispatched on the 8th April. Nothing as yet!! SCAM OR WHAT????

They lie, they haven’t replied to my email!!!! I WILL EDIT THIS REVIEW ONLY ONCE I HAVE RECEIVED MY ORDER.

IM NOT FALLING FOR YOUR “I’m so sorry for the delay response” YOUR ACTIONS SPEAK LOUDER THAN YOUR WORDS!!


Whenever I leave a comment on one of their posts. This is the instant message I receive on my inbox 🤣🤣🤣🤣🤣🤣🤣

AI generated of course 🤭

Hey Zelda,
Thanks for sharing your thoughts. We’re really sorry to hear about your frustration and we completely understand your concerns. The last thing we want is for you to feel unheard or dissatisfied.
We’ve been working hard to catch up on all pending orders, and most charms are now back in stock. Your order is in the queue, and we’re actively shipping out the remaining orders as quickly as possible.
We know delays can be frustrating, but we’re here to make it right, and we’ll ensure you get everything you’ve ordered as soon as possible. If you need specific updates about your order, just let us know, and we’ll get that info for you right away!
Thank you for your patience and for giving us the chance to address this!

"They care"

There some mistakes in the shipping and they took care immediately, very impressive honestly.