Replay
Vojtech RsKo
"I have not been treated worse in a shop…"
I have not been treated worse in a shop ever.
How the hell are people like those allowed to do any kind of service to customers? They look like they do drugs. They are annoyed when you walk in, they do not want to help you if you ask them any kind of question about sizes of shirts/jeans etc. They instanly tell you that they do not have.
After very bad experience and attitude from personal, when I left one guy who works there, skinny tall tattoed guy followed me and told me to f off multiple times, because I told probably his manager that I am very unsatisfied with his attitude to me.
I will never go to that Replay shop in Budapest.
Sydney
"this company supports racism and…"
this company supports racism and homophobia by being partnered with helena prestes who said the n word and did black face on live italian television. terrible company - will never shop here again knowing what they support.
Nicola B
"Jeans ist toll "
Jeans ist toll , ohne Frage! Leider riecht die behaltene stark chemisch, daher vor dem Tragen erstmal gewaschen. Habe mehrere zur Auswahl bestellt, Zustellung mit Fedex ohne Problem eigentlich ( bis auf…. Paket einfach abgestellt mit Ware für über 400 Euro!)Aber ich wusste nicht, das die Rückgabe nach Italien auf eigene Kosten geht….. 16,90 DHL! Besser woanders bestellen….. haben ja die meisten Online Händler auch…. Retoure ist noch nicht bearbeitet….. hoffe das klappt reibungslos! Bezahlt mit Klarna.
Bert van den Broek
"Terug met een trui volop pluizen"
Terug met een trui volop pluizen. De bedrijfsleider hield maar vol dat ik hem gewassen had. Niet gewassen dus gewoon slechte kwaliteit. Ik vind de bedrijfsleider van outlet bataviastad niet geschikt voor zijn functie. Zeer onvriendelijk en wantrouwend
Geert Michiels
"Very poor customer care"
This is what they write on their website:
Shipping costs for the first return of the products shall be borne by Replay, as long as you use the product delivery system made available to Customers from the Site for the following Countries:
Austria
Belgium
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Luxembourg
The Netherlands
Portugal
United Kingdom
Spain
Monaco
Sweden
I placed a first order, and want to return the product and now Replay forces me to absorb the return cost.
Sandra Schols
"Het zwarte label geeft af bij de was"
Het zwarte label geeft af bij de was. Meermalen gewassen maar er niet uit te krijgen. Badjas en 2 poloshirts kunnen de afvalbak in
Mrs Reznor
"Don’t Abide By Their Own Terms & Conditions! "
Replay sent me a defective item which I had to pay £62 of customs fees to receive. I returned it, they are saying it’s not defective so won’t reimburse the customs fees despite their own terms and conditions saying they would. I asked why they weren’t abiding to their own rules and they refused to answer. Absolute joke. All the emails from them have been incredibly patronising and always avoiding the point.
You may think you’ve got the better of me, Replay, but I am a great believer in karma.
CRIANZA
"Their jeans have very odd sizing and…"
Their jeans have very odd sizing and can vary depending on colour.
The quality is not great, with poor stitching especially on the fly/zip area.
I had a pair rip/tear near the back pocket ( they are nearly new )
REPLAY not same company it was 30 years ago ( They sold the name)
I will be looking for another brand now.........
BjørnL
"Hidden costs"
Ordered jeans, took about 3 weeks before I got it and when I finally got then I received a customs invoice for EUR 50 something that was not informed about during purchase. They are breaking Norwegian law by doing this. Stay away!
Raffaella
"MAI PIÙ !!!!"
MAI PIÙ E QUANDO APRITE IL PACCO FATE UN VIDEO ( sperando basti ) ORDINATI 3 ARTICOLI arrivati solo due ( pagati tutti e tre ) contatto servizio clienti mi chiedono le foto anche del pacco , mando tutti mi rispondono dopo giorni che per loro gli articoli partiti erano 3 di fare un reclamo al corriere , ma se il pacco era sigillato ed integro cosa c entra il corriere? Molto scorretti , inoltre non stiamo parlando di articoli che costano poco . ATTENZIONE !
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