"Had to install a replacement franking…"

Had to install a replacement franking machine; everyone I spoke to was so helpful and above all, very patient...thank you!

"Experience with Quadient"

Since receiving our replacement franking machine from Quadient I have had a number of issues, trying to get someone to resolve these issues are very challenging and time consuming. You can only contact customer services via messaging service which can take days for someone to respond.

"unhelpful and grumpy"

unhelpful and grumpy

"Staff being helpful"

Staff being helpful

"Awful!"

Just leaving another review of this incompetent company who have now blocked my account from being used because they haven't allocated a payment made by myself on 13th February! Funny how every other payment I have made this way has been allocated correctly except for this one! Customer services is appalling! Interesting to see my previous review is now missing! Clearly they only like the 5* ones, but don't like giving a 5* star service!

*Edited* my account has had the hold removed, but I still feel the services I have received over this matter has been abysmal!

"Very helpful in solving the problem I…"

Very helpful in solving the problem I was experiencing.

"Really helpful and efficient"

Really helpful and efficient

"Helpful advice"

Friendly and helpful customer service. Received detailed advice and I was pointed in the right direction.

"I have had a great experience with…"

I have had a great experience with Quodient. Their service is excellent, and their team is always quick to respond to any issues raised. They are not only highly knowledgeable but also incredibly helpful, ensuring that any concerns are addressed efficiently and effectively. Their professionalism and dedication make working with them a smooth and hassle-free experience. I highly recommend Quodient to anyone looking for reliable and responsive service.

"I received great advice on our problem…"

I received great advice on our problem with our Franking machine.

Thank you.

S.S.