"I had a very long wait to get through"

I had a very long wait to get through, however once the call was answered the Agent was exception - unfortunately I didn't catch his name

"Lisa was very friendly and helpful."

Lisa was very friendly and helpful.

"Very good customer service"

Very good customer service

"Staff very helpful"

Staff very helpful and stayed on the line until we'd resolved my queries. Professional. Many thanks.

"Didn't resolve any tickets"

Didn't resolve any tickets

"Great service"

Problem was solved quickly and efficiently.

"Helpful "

Helpful , and useful

"Still waiting"

Been trying to get our sales manager or someone to talk to for approx three months now, very quick when we want to buy ink for the machine but slow on customer service 🥲

"Speaking with someone is not easy ! "

It was a real struggle to get to speak with a person!

The system asks you to press 1 to TALK to customer services and then all you get is an auto attendant and will then end the call ...

"Unauthorised Quadient Locker"

Quadient choose to continue operating a Locker in Breach of multiple Council Planning Permission Conditions,but do not have the backbone to admit they are wrong and resolve the issue. Refer to Park Garage Group, Maple Service Station, Marlow SL7 1HH.