"They were ok but I now wanted to raise…"

They were ok but I now wanted to raise an inquiry onlt to find that they are no longer trading

"STAY AWAY AT ALL COSTS!!!"

STAY AWAY AT ALL COSTS!!!! Do not go anywhere near this company, they will offer you the cheapest price but with hidden costs and the worse customer service experience ever. they will take more than two weeks to reply to any email and you cannot even contact them by phone.

I dealt with someone called Stephen Lacey, who was very rude and not willing to help whatsoever. Please avoid this company at all costs, its better to pay a little more money and get better service.

"Awful dealings with this firm"

Awful dealings with this firm. Even before they went bust, they did nothing on my purchase for 3 months.

Very little point in leaving a review now, seeing as they can’t make anyone else’s life miserable anymore but I do wish to make a mark!!

It’s no blooming wonder they shut up shop. Theyre bad practices caught up with them

"Ive just been told the relevant…"

Ive just been told the relevant documents relating to the purchase of my property completed October 2023 and registration of lenders charge has not been sent to Land Registry for registration by my solicitor

"Went bust on the week of exchange"

Shockingly bad experience. They shut shop all of a sudden with little notice and left my property transaction in a lurch. Ran away with my money as well of course. Beats me how they can be allowed to get away like this.

"What an absolute nightmare with NBM."

What an absolute nightmare with NBM.
Not sure why SJL wasn't up to speed with what was happening in their office and he had over 30 years experience
They also lied on the phone to say they would not be closing down when they emailed the transfer authority for a signature as it was going to be completed by another firm in London.
Shocking service at the end.
They closed around my exchange of contact day too.
The new solicitors Hutchins & Co.in Central London were not very happy to get this file as they too got into a little difficulty and made overcharges of £605.80 at their final invoice and forgot to complete indemnity and convents that needed to be added weeks later which were on NBM projected invoices that they should have followed
Check your invoices folks !!

"Appalling"

Not quite sure how they received so many good reviews on Trustpilot, but the service received from this company was appalling. After not receiving the updated title from
land registry, we emailed NBM and got a
response saying they’d closed down. Not surprising really, but there’s nothing on the website to reflect this and SRA doesn’t seem to have barred them yet. Very very disappointed with Trustpilot and would think about using their reviews for future decisions.

"Found the Help2Buy process and…"

Found the Help2Buy process and transition,quite a minefield, as I was requiring a full redemption.
Thank-you Luke @ NBM for your kind assistance & excellent authority, in completing the above,your 5 star.

"Atrocious service"

Atrocious service - literally took our details an did NOTHING for three months. We have now moved to a professional firm. Not the one they have subsequently transferred all of those unfortunate enough to still be their client to.

"NBM On-line Conveyancing Portal"

Have been updated at every stage of the initial conveyancing process via email and within the NBM on-line portal. Very smooth document flow process, communication and digital copy of all documentation held within central repository, very convenient and timely. Would highly recommend.