"Bought new flooring feom benchmarx in jan 2024…"

I bought a new kitchen in jan 2024 from benchmarx,i enquired about new flooring and was recommended brecon 6mm from woodpecker it was only dont a couple of months when it started cracking and chipping off,i contacted woodpecker and was finally contacted in dec and was told i would get a response in 2 weeks ,after contacting them in jan and feb they finally got back in touch and said it was because of the underlay that was used,the fitting instructions weren't in the packs but when i told them i was sent an email with all the instructions,a little to late,bad product and customer service would not recommend the product or the company

"Tradesman review"

Tradesman. I have fitted an awful lot of flooring. In regards their click system nothing compares to the quality of Woodpecker Flooring. It is so much thicker than anything else I’ve put down. It goes together beautifully.

It will be the only one I recommend to customers from now on.

"Excellent flooring, great customer service. "

This the 2nd project we have used Woodpecker flooring on. It is extremely good quality and the look is just amazing. Really transformed the rooms.
Had a slight issue with a few planks that were damaged in transit but Woodpecker replaced them.

"Really disappointed"

Really disappointed. Love the colour of the flooring I ordered, but even straight after installation, some scratches appeared and the whole look at the floor was ruined. This is strange given that I only ever wear slippers in the house. I fully plan as soon as I can afford to replace this flooring as it is not the quality I expected and I now can’t recommend it to anyone. Described as super durable, I totally disagree. I’ve only had it 2 months and everyone agrees it looks poor.

"exactly as expected "

Out of 13 packs only 4 boards had defects. I managed to make my cuts so the defe is are now in the local tip. Everything slowed together nicely and only a few of the plastic end joint sealy clicky things played up. So far easiest floor I've laid. Looks really good

"Inferior product .. I need help "

I had Brecon Flooring laid 2 years ago and it was great for about 4 months and then starting splitting, separating and cracking. I had a company surveyor here abd have complained to wren . I see that the depth of the product has now been increased so it impossible to get replacements for the area affected. I have wasted precious funds with no recourse at all .

"DO NOT ORDER FROM THIS…"

DO NOT ORDER FROM THIS COMPANY!!!Ordered vintage oak flooring only to have been delivered valley oak flooring. This is very deceptive! First time customer experience and I am very disappointed with the service! Will not be ordering from the company again.

"Helpful support."

Helpful support.

"DON'T BUY"

Brought this Flooring through wren & that is when the problems started boards are that thin they crack or chip when fitting & the click and lip design on these boards are terrible Bend and break so easily this flooring is not fit for purpose, I have had many people ask me about flooring and I tell everyone stay away from Woodpecker flooring it's not fit for purpose and absolutely sole destroying paying a fortune for this flooring for it to constantly crack , chip. If anyone told me before the problems I'd have I'd advise them to avoid Woodpecker. So anyone who is looking at buying Woodpecker laminate flooring DON'T SAVE YOURSELF A FORTUNE & ALOT OF HEARTACHE!!

"Absolutely awful"

We spent around £3000 on Brecon flooring for the downstairs of our house in 2022, plus approximately the same again to have it laid.
Within a short time it was breaking/chipping at the edges and corners. I took this up with all parties at the time and reached a complete dead end - Woodpecker would take no responsibility because it was laid with underlay (this was actually Woodpecker underlay that was sold to us on the same order!)
The floor has completely broken up, every single join is peeling or lifting up. We just have to live with it because we have no funds to replace it. It is completely heartbreaking.

I am only posting this now because I see multi other reviews of people having the same issue, so please take this as a warning not to touch this product.