"Great after sales service"

We purchased Royale Stepped Aluminium Heritage Steel-replacement Windows. The look great and also meet the planning requirements of the conservation area. The folks at Duration, including Elise and James, have been very helpful and responsive when dealing with queries that have come up during / post installation.

"Fantastic visit to Duration in Canvey…"

Fantastic visit to Duration in Canvey Island today. Coral was FULL of information and could easily help us with a pretty tricky set of plans. We had our little boy there who fell in love with the Cheater statue and who Coral was fantastic with. We have come away armed with information and lots of exciting new ideas that we hadn’t considered before. We felt in fantastic hands and are looking forward to possibly working with them to design something wonderful!

"Thanks you Georgina."

Re: Georgina O'Neill.

We are regular customers of Duration Windows.

I have to say thank you for the help and assistance that we get from Georgina O'Neill in Production/Delivery department has always been amazing in all aspects of her work and her interaction with me in my role of organising our fitting teams is paramount to us being able to serve our customers efficiently and honestly.

She makes my job/work life so much easier.

Thank you again Georgina.

Sally Sharman (Complete Window Systems)

"I would just like to say a thank you to…"

I would just like to say a thank you to Charlie for his assistance during the quoting and ordering stages of our gable ended roof system project.
Very friendly, knowledgeable and helpful explaining the process as this is our first order with Duration.

"Visited showrooms on Canvey Island…"

Visited showrooms on Canvey Island yesterday seeking guidance on bi-fold doors. Met by Ken whose guidance and knowledge of all the Duration range was exceptional. How refreshing to experience first class customer service. I very rarely bother with reviews but this was deserved. Many thanks Ken

"Ken has been great with us throughout…"

Ken has been great with us throughout by always helping us with quick responses and great advice. Delighted with the process so far with Duration windows.

"Very friendly and helpful staff also…"

Very friendly and helpful staff also great products!
Vicky was amazing! Great all round company

"Excellent service and really helpful"

I have recently asked Duration for a price and was dealt with by Coral ....it's refreshing to contact someone who actually cares. Really helpful, knowledgeable and professional. Can't ask for anything more.
Credit to the company

"All Building & Construction"

I would just like to say a big thank you to Vicky for taking the time and help when ordering our windows and doors. Her friendly manner and advice made the whole process go smoothly.

"Service and Professionalism"

I would like to take this opportunity to commend Duration Windows and especially Elise Ingram in Aftersales for the professionalism of the Company in tracing, identifying and supplying parts for an order originally placed some 16 years ago.
The service received went far beyond all expectation and it was a pleasure to do business with them.