Flightoffice

Flight, Stay and Tour Services
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893 reviews
Overall Rating
Customer Reviews about

Flightoffice

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Nigel Gilkison

1.00/5.00

"SCAM!"

These guys are running a scam DO NOT BOOK WITH THEM!! They quote best price on Google, confirm booking (booking ref: FOB216430), take payment then claim the credit card payment did not go through (even though it did and they have taken my payment). They have stolen £700 from me for flights to NZ, now I'm trying to recover it. They won't reply to my emails. It is disgusting that this company can get seemingly away with this clearly illegal practice. Extremely angry!

22/03/2025

Ryan

4.00/5.00

"Thank you Jimmy!"

Had some problems initially, but Jimmy sorted everything out! Many thanks!

22/03/2025

Steven Paul Adolpho

5.00/5.00

"Ben was very supportive and efficient"

Ben was very supportive and efficient

21/03/2025

Sue J.S

5.00/5.00

"Jimmy was helpful and nothing was a…"

Jimmy was helpful and nothing was a issue from start to finish and explained the process which reassured me as I’ve used multiple company’s for booking and haven’t felt like I’ve received customer service as I have , he even kept me up to date on what’s app which I was impressed with along with emails.

Thanks Jimmy, your an assets to this business and I hope you are recognised from your hard work.

21/03/2025

David Phan

5.00/5.00

"I called up about my ticket and Jimmy"

I called up about my ticket and Jimmy, said he would sort out my checked luggage issue, very helpful.

21/03/2025

Selama Hassen

5.00/5.00

"I had a lovely booking experience with…"

I had a lovely booking experience with Jimmy, when booking a flight for me and my family. He was very polite and was very helpful to solve all my customer quiries. Definately will be always booking my flights through him.

21/03/2025

Muk

1.00/5.00

"Booked via google flights as the best…"

Booked via google flights as the best option on an Etihad flight. Confirmation of booking received. Within an hour an agent called asking if my times were flexible , i said no, so they said flight not available unless i paid an inflated price. This is an illegal practice. Refund advised and 3-4 days later not received, dispute raised with credit card, which will downgrade their rating as a seller.

21/03/2025

David

1.00/5.00

"Illegal practice selling something not available."

Booked via google flights as the best option on an Alitalia flight. Confirmation of booking received. Within an hour an agent called asking if my times were flexible , i said no, so they said flight not available unless i paid an inflated price. This is an illegal practice. Refund advised and 7 days later not received, dispute raised with credit card, which will downgrade their rating as a seller.

21/03/2025

Ahmed Pasha

1.00/5.00

"Very dodgy compans"

They called back saying we would have to pay another £200 to get our flight confirmed.

Also to reply to their comment, have a look at all the one star ratings saying the same. You advertise to be cheap and then add fees.

21/03/2025

customer

5.00/5.00

"Ben was great "

Ben was really helpful and got us a good deal on flights. He kept me updated and messaged straight back on any questions I had.

21/03/2025
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