"A coat for life, and all seasons"

Recently ordered a ladies Beadnell waxed cotton jacket for my wife and it was delivered promptly for our collection within 3 days to the Factory Shop. The jacket is well manufactured and fits perfectly and contains all the added Barbour features including internal mobile phone pocket, which she loves. The salesman which we think is called Rory (ginger hair) was very courteous, knowledgeable and helpful. He assisted my wife from the beginning to the end of the sale in order to make sure she was completely satisfied. Well done Barbour Wishing you all the best for the next 125 years.

"I got a Barbour jacket as I wanted for…"

I got a Barbour jacket as I wanted for once a good quality winter jacket. After a year some of the seems unraveled. I wore the jacket rarely, maybe twice a week, and in some areas the fabric is about to break. I think Barbour isn't as good as it used to be. I have an h&m jacket that lasted longer.

"Barbour quality is not as good as you think."

Purchased a pair of Barbour wellies which came with a 12 month guarantee but they sprung a leak after 6 months. Very poor quality and not what you expect from this brand. Returned to store who were not very helpful saying they would send them to the manufacturers see what they say! What does 12 month guarantee mean? Not a lot I think. Now without wellies and winter coming. Think I’ll buy cheap market wellies next time - they will probably be better quality than Barbour.

"sent my older Beaford"

sent my older Beaford wax coat in to have a zipper installed so i could use a new liner instead of the old snap type ...three almost four weeks later i get it back with the liner zipper ..BUT the also replaced the main zipper with some sub standard zipper that was steel instead of brass...looked like HECK...the customer service person said they would repair it AT NO COST ...ya think...VERY UPSET with the poor service ...next time i will spent my hard earned money on a Filson product

"Jacket Re Wax"

Recently had my Barbour jacket re waxed by Barbour, took about 3 weeks from sending to being returned. Jacket now looks like new, and is ready for winter!
Total cost £34 - although on top I did have to pay for the postage to Barbour.
Really pleased and would use service again.

"Barbour boots...AVOID"

Purchased a pair of Barbour as looked great. Oh how I was wrong.
on the THIRD set of boots and on every pair the heel came unstuck on either one or both boots.
Barbour have replaced them twice but I have now given up.
Shoddy, poor workmanship and an embarrassment to the brand.AVOID

"Wellies"

I received Barbour wellies as a Christmas present. Within a month or so one wellie started to leak. I sent them back and was sent out another pair which I was thankful for!

I had my second pair for no more than 3/4 months and again there is leakage in one wellie! I thought with the price of them they would have some decent quality. It’s not like I wear them that often either so was disappointed to say the least.

"Do not waste your money"

Do not waste your money! I have purchased a bag and jacket which together cost £500. Both have fallen apart in a short amount of time. The jacket stitching lasted about 1 week! Avoid, Avoid!

"Bought a barbour Mac in April and the…"

Bought a barbour Mac in April and the stitching on both sleeves seams at the top have split, due to bad design as it's loose on me. I hope I'll get a replacement but I'm not holding my breath. Wish I'd checked on this site before I spent almost £200.

"Repairs to Alpina Jacket"

Returned my Alpina Cheviot waterproof, breathable jacket for minor repairs costing £50.00 in May 2019. It came back as promised a month later with the repairs in good order. The jacket is over 15 yeas old and has always stood me in good stead, as did my "Border" waxed jacket in the 80's and 90's.