"Leaking Bladder on a seven year old bladder."

Solved our problem by guiding us carefully to identify where our leak was coming from and getting us a new bladder in a timely fashion.

"Personal Comfort stands behind their…"

Personal Comfort stands behind their product! We had a small warranty issue and Personal Comfort was very easy to deal with and handled the issue quickly. Our mattress is 8 years old and still amazingly comfortable.

"The last bed anyone will ever need to purchase "

I am very satisfied with my purchase and I will recommend this bed to everyone I know and even people I don't know.

"So far after about 2 months"

So far after about 2 months, I'm very happy with the mattress. I have lower back pain and replaced the old select comfort I had with this mattress and it's more comfortable to sleep on!

"Aired up again"

There’s nothing better than having something go seamlessly. We had a problem with one of the bladders in our bed. Called for a replacement. Service person on the phone was pleasant well informed and quick to resolve the issue. Replacement was sent out quickly. And I reinstalled it. Everything went smoothly.

"Replacement air bag "

Replacement air bag was delivered in a timely manner. It was discounted because of the length of time we had the bed. Phone assistance was good, and followed up with an email confirmation.

"Quality and Comfort"

Great product quality and comfort!

"Above and beyond customer service"

In Aug of 2024, my air core somehow failed and sprung a leak with my bed that I purchased a number of years ago. This was my first issue we experienced with our bed that we have enjoyed for sometime. So after trouble shooting the cause myself to no avail, I ordered a replacement. The following day, customer support contacted me. They reviewed my order, confirmed with my previous purchase record that I ordered the wrong size, and offered the correct replacement at a far discounted price from when I ordered the wrong piece. Now that’s customer care and support!

"This bed is beyond terrible for side sleepers who suffer from back pain."

This bed is terrible. My husband loves his half of our split king bed - because he is a back sleeper. I wake up in tears every morning. I sleep better in the recliner. No matter how much I adjust the settings, no position alleviates the pain. I'm a side sleeper and it just doesn't work. I regret this purchase. I'll be painfully counting down the years until I can buy a new bed. I do not recommend it for side sleepers who suffer from back pain.

"Great mattress …"

The entire experience with ordering sped was excellent. The customer service people were great. We got our bed within a few days. The mattress is comfortable. My wife likes to sleep on a soft mattress I like a more firm mattress. The bed is easy to use and the most comfortable I’ve ever slept in.